How to Contact ANA for Flight Changes^ {or Refunds }} (2025 USA Guide)

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🧭 Official ANA Contact Numbers

ANA provides dedicated phone numbers for passengers in the U.S. and the U.K. for flight changes, cancellations, and refunds:

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USA Support: +1 866 450 7738 — for general inquiries, changes, and refunds
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Calling directly is usually the fastest way to speak with a live agent and resolve urgent flight issues.

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The ANA mobile app allows you to:

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Chat with customer support

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🔄 How to Change Your ANA Flight

Visit ANA’s website or mobile app
Go to “Manage Booking”
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💵 How to Request an ANA Refund

Refund eligibility depends on your ticket type:

Refundable tickets: Full refund available
Non-refundable tickets: May be eligible for taxes or travel credit
Flight canceled by ANA: Full refund or free rebooking

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Refund Timeline: 7–21 business days, depending on your payment method and bank processing times.

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