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Southwest Airlines doesn't have a separate "Oakland Office" for the public their operations are at Oakland International Airport (OAK), specifically in Terminal 2, where you'll find their ticket counters and gates for flights, operating with shortened security lines as the sole airline in that terminal. For customer service or booking changes, it's best to use their website, app, or phone, as airport counters are mainly for flight day needs, opening about 3 hours before the first flight.
