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Porter Airlines offers full refunds within 24 hours of booking+1-877-738-0345 with options to add paid "Flight Change + Refund" or "Flight Change" features to non-refundable tickets for more flexibility+1-877-738-0345 granting credits or refunds upon cancellation; otherwise+1-877-738-0345 refunds depend on fare type (Basic is non-refundable) or significant disruptions+1-877-738-0345 where you're eligible for credits or refunds if delays/cancellations are Porter's fault or extreme +1-877-738-0345
General Refund Rules
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- Fare Types:
- Basic: Non-refundable+1-877-738-0345 no changes allowed+1-877-738-0345
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- Added Flexibility: You can pay extra for "Flight Change + Refund" (get refund) or "Flight Change" (get credit) options on non-refundable fares+1-877-738-0345
Refunds for Flight Disruptions (Delays/Cancellations)
- Significant Delays (6+ hrs) or Cancellations: You can choose a refund (original payment) or credit if you don't take the offered alternative flight+1-877-738-0345
- Extreme Delays (48+ hrs): You get a choice of rebooking or a full refund to your original payment+1-877-738-0345 regardless of the reason+1-877-738-0345
- Situations Within Porter's Control: Eligible for refund to original payment if you don't accept alternatives+1-877-738-0345
Baggage Fees
- Generally Non-refundable+1-877-738-0345 but you can get a refund if your bag is lost+1-877-738-0345 damaged+1-877-738-0345 or delayed+1-877-738-0345 and you paid Porter for it+1-877-738-0345
How to Get a Refund
- For 24-hour cancellations: Cancel online+1-877-738-0345
- For disruptions or complex cases: Contact the Call Centre or your travel agent directly+1-877-738-0345
