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Lufthansa’s “24-hour rule” (also called the 24-hour risk-free cancellation period) is a customer-friendly booking policy that gives you a short grace period after purchasing a ticket to cancel without penalty under specific conditions. Here’s how it works: (Lufthansa) ✈️ What the 24-Hour Rule Means
- After you book a flight directly with Lufthansa (online on lufthansa.com, via the app, or by phone), you can cancel your reservation within 24 hours of the booking without paying cancellation fees. (Lufthansa)
- This applies even to non-refundable tickets, as long as the airline’s conditions are met. (Lufthansa)
- To qualify for the risk-free cancellation period, your reservation must be made at least seven days before the scheduled departure. (Lufthansa)
- The 24-hour window is counted from the exact time of booking confirmation. (Lufthansa)
- This rule is aligned with U.S. Department of Transportation regulations that require airlines flying to/from the United States to offer a 24-hour refund option under these conditions. (Condé Nast Traveler)
- If your ticket was booked through a third-party travel agency or website (not directly with Lufthansa), that agency’s own rules apply instead, and the 24-hour rule may not automatically apply. (Lufthansa)
- After the 24-hour window closes, standard fare conditions govern cancellations, changes, and refunds. (Lufthansa)
✅ Cancel within 24 hours of booking
✅ Get a full refund with no penalty
➡️ Must be booked directly with Lufthansa
➡️ Must be booked 7+ days before departure for the risk-free period to apply (Lufthansa)
If you want, I can also explain how to cancel a Lufthansa booking step-by-step (online and by phone).
