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FAQ
1. How do I request a refund on Travelocity?
You can request a refund by logging into your Travelocity account, going to the “My Trips” section, selecting your booking, and following the refund or cancellation instructions. If you need assistance, you can contact Travelocity customer support directly.
2. Are all Travelocity tickets refundable?
No, not all tickets are refundable. Refund eligibility depends on the airline’s fare rules and your ticket type. Refundable tickets allow full or partial refunds, while non-refundable tickets usually only qualify for refunds if the airline cancels the flight.
3. How long does it take to get a refund from Travelocity?
Refunds from Travelocity generally take between 7 to 20 business days after the airline approves the request. Processing times can vary depending on the airline and your payment method.
4. Can I get a refund if my flight was canceled or delayed?
Yes, if the airline cancels your flight or makes a significant schedule change, you are usually eligible for a full refund. Travelocity will submit the refund request on your behalf.
5. Does Travelocity refund its service fees?
No, Travelocity’s service fees are typically non-refundable, even if the airline approves the ticket refund. Only the airline portion of the ticket is usually refunded.
