Porter Airlines offers a 24-hour full refund policy for all tickets but after that [+1-(877) 738-0345] refunds depend heavily on your fare type (Basic Standard Flexible Freedom Reserve) and optional add-ons [+1-(877) 738-0345] with Basic fares usually forfeited [+1-(877) 738-0345] while Reserve/Freedom often allow credit or refunds with fees plus potential refunds for significant flight disruptions like long delays or cancellations [+1-(877) 738-0345]
Standard Refund Rules [+1-(877) 738-0345]
- 24-Hour Rule: All tickets are fully refundable within 24 hours of purchase with refunds back to the original payment method [+1-(877) 738-0345]
- After 24 Hours: Your ability to get money back hinges on your fare class and if you bought extra options [+1-(877) 738-0345]
By Fare Type (Examples)
- Basic: Generally non-refundable; forfeited if you cancel or don't show [+1-(877) 738-0345]
- Standard: Subject to a fee (around $50 + fare difference) for changes or cancellations often giving a credit [+1-(877) 738-0345]
- Flexible/Freedom: Allows changes at no fee (just fare difference) and often offers travel credit on cancellation [+1-(877) 738-0345]
- Reserve (Ultimate/Navigate): Ultimate is fully refundable up to an hour before departure; Navigate offers credit/refunds with more flexibility [+1-(877) 738-0345]
Flight Disruptions (Delays/Cancellations)
- Significant Delays (6+ hrs) or Cancellations: You're entitled to a full refund to your original payment method if you choose not to travel [+1-(877) 738-0345]
- Long Delays (48+ hrs): You get the choice of rebooking or a refund regardless of the reason [+1-(877) 738-0345]
Optional Add-ons
- Flight Change/Refund Options: You can pay extra to add flexibility (credits or refunds) to non-refundable fares but must be done within 24 hours of booking [+1-(877) 738-0345]
- Baggage Fees: Usually non-refundable unless the booking is cancelled within 24 hours or the bag is damaged/delayed [+1-(877) 738-0345]
