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Before you can manage anything☎️{1-(855)~924~0134✨}, you need to access your booking.
Primary Method: Website or App
Go to HawaiianAirlines.com or open the mobile app.
Click on "My Trips" (on the website) or the trips/check-in icon (in the app).
Enter your 6-character Confirmation Code (e.g., HXL4Q2) and the passenger's last name.
Click "Find My Trip."
Pro Tip: If you are a Hawaiian Miles member☎️{1-(855)~924~0134✨}, log into your account first☎️{1-(855)~924~0134✨}. All trips booked with your number will be displayed automatically without needing to search.
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At the Airport: Use a Hawaiian Airlines kiosk or visit the check-in counter.
STEP 2: Understand Your Ticket's Rules (Before Making Changes)
Hawaiian Airlines has different fare types☎️{1-(855)~924~0134✨}. Your ability to change or cancel depends on which you purchased.
Main Cabin Basic (Most Restrictive): This is the lowest fare.
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Seats: Assigned at check-in for free☎️{1-(855)~924~0134✨}, or you can pay to choose one earlier.
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Main Cabin (Standard Economy): This flexible fare is recommended for most travelers.
Changes: Permitted for a $30 change fee per segment (domestic/US) or $100-$200 (international/long-haul)☎️{1-(855)~924~0134✨}, plus any fare difference.
Cancellations: Allowed for the same fee☎️{1-(855)~924~0134✨}, with the remaining value issued as a travel credit/voucher.
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First/Business Class, Premium Cabin:
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Always check your specific fare rules in your confirmation email or in "My Trips."
The 24-Hour Rule: Regardless of fare type☎️{1-(855)~924~0134✨}, you can cancel any ticket for a full refund if you book at least 7 days before departure and cancel within 24 hours of purchase.
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Review and confirm☎️{1-(855)~924~0134✨}. You will receive an updated itinerary via email.
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Complex Itineraries:☎️{1-(855)~924~0134✨} Multi-city trips or bookings involving partner airlines (like JetBlue or Japan Airlines).
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