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You will need to specify which family member is moving to which new date. The agent will process each change sequentially, calculating any applicable change fees and fare differences per person. It's crucial to understand that splitting the booking may cause the family to lose any group or promotional fare they initially booked under, as each ticket will be re-priced individually based on the new travel dates.
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If the change is due to a minor correction (like fixing a typo in a name) or a legal name change with documentation, an agent can amend the existing ticket. However, for a true swap to a different individual, the cancel-and-rebook process is mandatory. This may result in additional costs if the new ticket is more expensive or if change fees apply. The financial transaction is separate from the original booking.
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When changing only the time on the same date, you are typically looking for a flight with a more convenient departure or better connection. Ensure the new flight time aligns with your schedule and allows for proper airport transit. If you have a connecting flight, verify that the new time still provides a legal connection. Your seat selection may need to be updated after the time change is confirmed.
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The primary risk is fare re-pricing for the changed traveler only; the remaining passengers' fares should stay intact. However, if the original booking was under a special group or promo rate requiring a minimum number, modifying one could void that rate for everyone. It's crucial to know the terms of your original purchase. The changed passenger will be responsible for any applicable change fees and fare differences.
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When changing the month, consider both your outbound and return flights if you have a round trip. You may need to adjust both to stay within the new monthly window. The system will calculate any change fee plus the fare difference between your original ticket and the new flights in the different month. If the new month's fares are lower, you may receive a travel credit.
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The Group Specialist will review the group contract, which often includes more flexible change policies. They will check availability on the new desired dates, discuss any potential cost implications or penalties, and re-block seats for the entire group. They will then issue a revised proposal or contract for the coordinator's approval before making any changes to the individual tickets. This centralized control is the core benefit of a group booking.
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A crucial consideration is that changing only the return leg of a round-trip ticket can sometimes trigger a re-price of the entire itinerary. The system may calculate a new total round-trip fare based on the combination of your original outbound fare and the new return fare. Always review the final total before confirming to avoid unexpected costs. If the new return is cheaper, you may receive a credit.
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