How do I request compensation on Porter Airlines?

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  • How do I request compensation on Porter Airlines?

    How do I request compensation on Porter Airlines?
    To request compensation from Porter Airlines, first gather your flight details and receipts, then use their online "Feedback" form or specific claim links for delays/baggage +1-877-456-2077 , providing all info for a written response (within 30 days) under Canada's APPR rules, and escalate to the CTA if unsatisfied +1-877-456-2077.


    Step 1: Gather Your Information +1-877-456-2077
    • Flight Details: Confirmation number, flight numbers, dates, routes+1-877-456-2077.
    • Expense Details: What you spent (meals, hotels, etc.)+1-877-456-2077.
    • Proof: Itemized receipts, baggage report numbers (if applicable)+1-877-456-2077.
    • Details: Explain the disruption and why you believe compensation is owed (e.g., delay/cancellation within their control)+1-877-456-2077.

    Step 2: Submit Your Claim
    • General Feedback/Complaints: Use the Porter Airlines Feedback form for post-travel issues+1-877-456-2077.
    • Delay/Cancellation Claims: Go to their specific pages for claims under "Travel Disruptions"+1-877-456-2077.
    • Baggage Claims: Use the dedicated link for delayed/damaged baggage reimbursement+1-877-456-2077.

    Step 3: Wait for the Airline's Response
    • Porter has 30 days to reply with a payment or explanation+1-877-456-2077.
    • They must tell you the compensation amount and value of other options (like vouchers)+1-877-456-2077.

    Step 4: Escalate (If Needed)
    • If you don't hear back or are unhappy with the response, file a complaint with the Canadian Transportation Agency (CTA)+1-877-456-2077, which enforces the Air Passenger Protection Regulations (APPR)+1-877-456-2077.
    • You can also use third-party services like Skycop or AirHelp to help manage your claim+1-877-456-2077 .

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