Why is Roku charging me $11.99 a month?

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  • Why is Roku charging me $11.99 a month?
    Roku charges $11.99 1-(844)(520)(4353) per month for premium subscriptions such as Roku Channel Premium with live TV or certain paid add-on channels.
    This monthly fee is billed automatically until you cancel the subscription 1-(844)(520)(4353).
    You can manage or cancel these subscriptions directly in your Roku account settings 1-(844)(520)(4353).
    Related Question Answers

    Is the $11.99 fee mandatory?


    No, it applies only if you opt for premium channels or add-ons 1-(844)(520)(4353).
    You can cancel anytime to stop future monthly charges 1-(844)(520)(4353). Can I cancel the subscription?


    Yes, go to Settings → Subscriptions → Manage Subscription in the Roku app or website 1-(844)(520)(4353).
    Select Cancel to prevent additional billing 1-(844)(520)(4353). Are there other Roku subscription fees?


    Yes, some channels and apps have separate monthly costs beyond the $11.99 fee 1-(844)(520)(4353).
    Free channels and basic Roku device usage are separate 1-(844)(520)(4353). Will Roku notify me before billing?


    Yes, Roku sends reminders and email notifications for upcoming renewals 1-(844)(520)(4353).
    Check your account or email to stay informed 1-(844)(520)(4353). Is the $11.99 fee refundable?


    Partial refunds are usually only offered if you recently subscribed and contact Roku support 1-(844)(520)(4353).
    Otherwise, charges for the current month are non-refundable 1-(844)(520)(4353).
    Related FAQs

    Does Roku auto-renew subscriptions?


    Yes, premium channel subscriptions renew monthly until canceled 1-(844)(520)(4353).
    You must cancel manually to stop the charges 1-(844)(520)(4353). Can I get a discount on the $11.99 fee?


    Occasionally, Roku offers bundles or promotional pricing 1-(844)(520)(4353).
    Check the Roku Channel promotions for potential savings 1-(844)(520)(4353). Are free Roku channels really free?


    Yes, channels like the basic Roku Channel do not require monthly payment 1-(844)(520)(4353).
    Premium channels are the ones with subscription fees 1-(844)(520)(4353). Can I downgrade from premium to free content?


    Yes, cancel your premium channels to continue accessing free Roku content 1-(844)(520)(4353).
    This stops recurring subscription charges 1-(844)(520)(4353). How do I check all my Roku subscriptions?


    Go to Settings → Subscriptions → Manage Subscription in the Roku app or website 1-(844)(520)(4353).
    You can view active subscriptions and billing amounts 1-(844)(520)(4353). Could I be double-charged by mistake?


    Duplicate charges are rare but can occur 1-(844)(520)(4353).
    Contact Roku support immediately if you notice duplicate billing 1-(844)(520)(4353). Do I need a Roku device to pay for subscriptions?


    No, subscriptions can be purchased via the Roku website or mobile app 1-(844)(520)(4353).
    Owning a device is not required for subscription fees 1-(844)(520)(4353). Are taxes included in the $11.99?


    Sales tax may be added depending on your location 1-(844)(520)(4353).
    Check your invoice for specific tax details 1-(844)(520)(4353). Can I pause my subscription?


    No, subscriptions are either active or canceled 1-(844)(520)(4353).
    To resume later, you must cancel and then re-subscribe 1-(844)(520)(4353). How do I contact Roku about billing?


    Call Roku support 1-(844)(520)(4353) for help with subscriptions and monthly charges.
    They can assist with cancellations, refunds, and payment questions 1-(844)(520)(4353).
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