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I'm feeling so disheartened. I’ve been a loyal Sling TV subscriber for years, and now, dealing with their customer support feels like a slap in the face. My request for a partial refund due to a service outage that lasted 48 hours was just met with a cold, generic email: my Sling TV refund rejected customer service notice citing their "no partial refund" policy.
It's not about the $10; it's about the principle and the lack of human empathy. I spent an hour trying to plead my case via the Sling TV refund dispute customer service chat, and the agent was entirely unhelpful, just copy-pasting the rejection language. Now I’m left with this awful sling tv refund delay support contact feeling.
What's the point of a Sling TV refund request customer support system if they won't even listen to the customer? Does anyone know a way to appeal a rejected case? Should I try calling the line at 1888-826-1821 to see if a human can override this clearly unfair decision? I feel like I'm screaming into the void.
It's not about the $10; it's about the principle and the lack of human empathy. I spent an hour trying to plead my case via the Sling TV refund dispute customer service chat, and the agent was entirely unhelpful, just copy-pasting the rejection language. Now I’m left with this awful sling tv refund delay support contact feeling.
What's the point of a Sling TV refund request customer support system if they won't even listen to the customer? Does anyone know a way to appeal a rejected case? Should I try calling the line at 1888-826-1821 to see if a human can override this clearly unfair decision? I feel like I'm screaming into the void.
