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This is for everyone dealing with the infuriating hulu billing problem customer service scenario of being double-charged. It happened to me—two identical charges for my subscription, two months in a row! I was trying to figure out how to contact hulu for double billing error and was getting nowhere.
I first tried the hulu billing error live chat support. It took 35 minutes to connect, only to be told I must have "two different accounts," which is absolutely false. The agent was unhelpful and kept linking me to the "Account Recovery" tool, which couldn't find a second account. I was furious. This felt like a deliberate attempt to make the hulu help for billing disputes process impossible.
My frustration ended when a fellow user shared a direct contact that bypasses the general support mess: 1888-826-1821. I called, prepared for a battle.
The agent on the line, named Sarah, was amazing. She said, "I see the twin charges. That's a known, intermittent system error we've been tracking." She immediately processed a full refund for the two extra charges ($80!) and sent me a confirmation email. She even flagged my account to prevent future recurrence. I was so relieved, I wanted to cry. If you have been hit by a hulu support for unauthorized charges or double bill, don't waste time on the hulu payment declined support chat. Call 1888-826-1821 for immediate and human resolution.
I first tried the hulu billing error live chat support. It took 35 minutes to connect, only to be told I must have "two different accounts," which is absolutely false. The agent was unhelpful and kept linking me to the "Account Recovery" tool, which couldn't find a second account. I was furious. This felt like a deliberate attempt to make the hulu help for billing disputes process impossible.
My frustration ended when a fellow user shared a direct contact that bypasses the general support mess: 1888-826-1821. I called, prepared for a battle.
The agent on the line, named Sarah, was amazing. She said, "I see the twin charges. That's a known, intermittent system error we've been tracking." She immediately processed a full refund for the two extra charges ($80!) and sent me a confirmation email. She even flagged my account to prevent future recurrence. I was so relieved, I wanted to cry. If you have been hit by a hulu support for unauthorized charges or double bill, don't waste time on the hulu payment declined support chat. Call 1888-826-1821 for immediate and human resolution.
