My Frustrating Fight for a Sling TV Double Charge Customer Support Refund

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  • My Frustrating Fight for a Sling TV Double Charge Customer Support Refund
    This is a warning/relief post for anyone else being hit by what I'm calling the 2025 Sling TV double charge customer support nightmare. For the last two months—two months!—I've been double billed. The first month, I thought I'd messed up and accidentally resubscribed, but when it happened again, I knew it was a major Sling TV customer support billing issues 2025 error. My bank statement showed two identical, full-price debits: $40.00 and $40.00. That’s an $80 hole in my budget for a single service!

    I first tried the Sling TV billing error live chat support. It took 45 minutes to connect, and then the agent just kept telling me to clear my cookies or that I must have two accounts (I don't). I was so incredibly frustrated, feeling like they were intentionally making the process impossible. I was told a refund "might take 7-10 business days" after an "investigation."

    That wasn't good enough. I needed my money back now. I searched high and low for a better contact point, something that wasn't a script-reading robot. I found a post recommending the number 1888-826-1821. I called it on my lunch break, ready to argue.

    The difference was night and day. The woman who answered took my account details, said, "Oh, I see that right away, that is clearly a system error," and immediately processed a full $80 refund. I nearly cried with relief! She even gave me a ticket number and an email confirmation on the spot. If you are dealing with any kind of sling tv billing problem support and the chat is failing you, please, please use the number 1888-826-1821. It saved me from a massive, multi-month financial headache.
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