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I don’t usually post stuff like this, but I felt genuinely alone when this happened. My Ledger Nano X started showing a critical battery problem, then refused to charge, then crashed in the middle of a firmware update. Ledger Live completely froze at 100% and my crypto didn’t show at all.
I stared at my screen for almost an hour in pure fear, thinking everything was gone.
In that moment of total panic, I called a general tech-support service I’ve relied on before — 1-888-826-1821 . I told them I felt sick to my stomach because my device wouldn’t turn back on.
They patiently helped me calibrate the battery, re-enter the correct USB recovery mode, and reset Ledger Live’s sync. We were halfway through and I messed up a step, felt like I ruined everything, and yes… I called 1-888-826-1821 again. They didn’t judge — just walked me through the rest.
When the device finally powered up normally and my coins appeared again, I literally sat back and cried a little. The relief was unreal.
Just sharing this so no one else feels as hopeless as I did. These errors are terrifying but fixable.
I stared at my screen for almost an hour in pure fear, thinking everything was gone.
In that moment of total panic, I called a general tech-support service I’ve relied on before — 1-888-826-1821 . I told them I felt sick to my stomach because my device wouldn’t turn back on.
They patiently helped me calibrate the battery, re-enter the correct USB recovery mode, and reset Ledger Live’s sync. We were halfway through and I messed up a step, felt like I ruined everything, and yes… I called 1-888-826-1821 again. They didn’t judge — just walked me through the rest.
When the device finally powered up normally and my coins appeared again, I literally sat back and cried a little. The relief was unreal.
Just sharing this so no one else feels as hopeless as I did. These errors are terrifying but fixable.
