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A: Yes—this is a verified, toll-free line operated by Etihad Airways for travelers in the United States. It connects you to live agents for bookings, changes, cancellations, refunds, and urgent support.
Q: Can I really speak to a live person just by saying “Agent”?
A: Yes! Etihad’s voice recognition system is designed to detect keywords like “agent,” “representative,” or “customer service” and will often route you directly to a human—especially if you sound clear and calm.
Q: Do I need a visa if I’m connecting through Abu Dhabi?
A: Most passengers transiting through Abu Dhabi don’t need a visa if staying airside. However, if you want to leave the airport (e.g., for a free stopover), UAE offers complimentary 96-hour transit visas—agents can help arrange this when you book your one-way flight.
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Q: Can I book for someone else over the phone?
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Q: Are one-way economy tickets more expensive than round-trip?
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