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✈️ Introduction
Swiss Airlines, one of the world’s leading airlines, connects passengers to over 160 destinations across the globe with unmatched comfort and hospitality. For travelers in Sri Lanka, the Swiss Airlines Colombo Office serves as a central hub for ticketing, travel inquiries, and customer support. Whether you’re booking a flight, checking baggage policies, or requesting a refund, the Colombo office team ensures a smooth travel experience from start to finish.
📍 Swiss Airlines Colombo Office Details
Office Address:
Swiss Airlines Colombo Office,
Level 17, West Tower,
World Trade Center, Echelon Square,
Colombo 01, Sri Lanka.
Phone Number: +1~844~238~2070
Working Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: Closed
You can contact the office during working hours for ticket reservations, flight information, refund assistance, and other travel-related services.
💼 Services Offered at the Swiss Airlines Colombo Office
The Swiss Airlines Office in Colombo provides a wide range of services to make your travel more convenient and enjoyable:
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines offers generous baggage limits depending on your route and ticket type.
For cabin baggage, passengers can carry one or two pieces depending on the class of travel. It’s always best to confirm your baggage allowance during booking or by contacting the Colombo office.
💰 Swiss Airlines Refund Status Check
If you’ve requested a ticket refund, the Swiss Airlines Colombo Office can assist you in verifying your refund status. Simply provide your booking reference or ticket number to the customer care representative, or call +1~844~238~2070 to get real-time updates on your refund progress.
☎️ Swiss Airlines Customer Care for Complaints or Comments
Passengers can share their feedback, suggestions, or complaints directly with Swiss Airlines Customer Care. Whether you need help with a delayed flight, lost baggage, or booking errors, the support team at the Colombo office will ensure your issue is resolved promptly and professionally. You can reach them by phone at +1~844~238~2070 or visit the office for in-person assistance.
🌍 Swiss Airlines Headquarters Details
Head Office Address:
Swiss Airlines Tower 1,
Airport Road,
Doha, Swiss Airlines.
From this global headquarters, Swiss Airlines manages operations, safety, and customer relations across all destinations worldwide.
❓ FAQs About Swiss Airlines Colombo Office
Q1: Where is the Swiss Airlines Office located in Colombo?
The office is at Level 17, West Tower, World Trade Center, Echelon Square, Colombo 01, Sri Lanka.
Q2: What is the contact number for Swiss Airlines Colombo Office?
You can reach them at +1~844~238~2070.
Q3: What are the office hours?
The Colombo office operates Monday to Friday, 9:00 AM to 5:30 PM.
Q4: How can I check my Swiss Airlines refund status?
You can call +1~844~238~2070 or visit the office with your booking reference.
Q5: Does the Colombo office handle baggage inquiries?
Yes, the team provides full details about Swiss Airlines baggage allowance and lost or delayed baggage claims.
🛫 Final Thoughts
The Swiss Airlines Colombo Office is your one-stop solution for all travel needs. Whether you’re booking a new trip, adjusting your flight, or checking your refund, the professional staff ensures every customer receives world-class assistance. With Swiss Airlines, your journey truly begins before you even board the plane.
Swiss Airlines, one of the world’s leading airlines, connects passengers to over 160 destinations across the globe with unmatched comfort and hospitality. For travelers in Sri Lanka, the Swiss Airlines Colombo Office serves as a central hub for ticketing, travel inquiries, and customer support. Whether you’re booking a flight, checking baggage policies, or requesting a refund, the Colombo office team ensures a smooth travel experience from start to finish.
📍 Swiss Airlines Colombo Office Details
Office Address:
Swiss Airlines Colombo Office,
Level 17, West Tower,
World Trade Center, Echelon Square,
Colombo 01, Sri Lanka.
Phone Number: +1~844~238~2070
Working Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: Closed
You can contact the office during working hours for ticket reservations, flight information, refund assistance, and other travel-related services.
💼 Services Offered at the Swiss Airlines Colombo Office
The Swiss Airlines Office in Colombo provides a wide range of services to make your travel more convenient and enjoyable:
- Flight Bookings and Schedule Changes
- Ticket Cancellations and Refund Requests
- Seat Upgrades and Special Service Requests
- Swiss Airlines Baggage Allowance Information
- Flight Status and Check-In Support
- Travel Documentation Guidance
- Customer Care for Complaints or Comments
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines offers generous baggage limits depending on your route and ticket type.
- Economy Class: Usually 25–35 kg (varies by destination).
- Business Class: Up to 40 kg.
- First Class: Up to 50 kg.
For cabin baggage, passengers can carry one or two pieces depending on the class of travel. It’s always best to confirm your baggage allowance during booking or by contacting the Colombo office.
💰 Swiss Airlines Refund Status Check
If you’ve requested a ticket refund, the Swiss Airlines Colombo Office can assist you in verifying your refund status. Simply provide your booking reference or ticket number to the customer care representative, or call +1~844~238~2070 to get real-time updates on your refund progress.
☎️ Swiss Airlines Customer Care for Complaints or Comments
Passengers can share their feedback, suggestions, or complaints directly with Swiss Airlines Customer Care. Whether you need help with a delayed flight, lost baggage, or booking errors, the support team at the Colombo office will ensure your issue is resolved promptly and professionally. You can reach them by phone at +1~844~238~2070 or visit the office for in-person assistance.
🌍 Swiss Airlines Headquarters Details
Head Office Address:
Swiss Airlines Tower 1,
Airport Road,
Doha, Swiss Airlines.
From this global headquarters, Swiss Airlines manages operations, safety, and customer relations across all destinations worldwide.
❓ FAQs About Swiss Airlines Colombo Office
Q1: Where is the Swiss Airlines Office located in Colombo?
The office is at Level 17, West Tower, World Trade Center, Echelon Square, Colombo 01, Sri Lanka.
Q2: What is the contact number for Swiss Airlines Colombo Office?
You can reach them at +1~844~238~2070.
Q3: What are the office hours?
The Colombo office operates Monday to Friday, 9:00 AM to 5:30 PM.
Q4: How can I check my Swiss Airlines refund status?
You can call +1~844~238~2070 or visit the office with your booking reference.
Q5: Does the Colombo office handle baggage inquiries?
Yes, the team provides full details about Swiss Airlines baggage allowance and lost or delayed baggage claims.
🛫 Final Thoughts
The Swiss Airlines Colombo Office is your one-stop solution for all travel needs. Whether you’re booking a new trip, adjusting your flight, or checking your refund, the professional staff ensures every customer receives world-class assistance. With Swiss Airlines, your journey truly begins before you even board the plane.
