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For travelers flying with Swiss Airlines from Dubai, having the right office contact and service information is essential. Whether you need help with flight bookings, baggage issues, customer service, or other inquiries, the Swiss Airlines Dubai Office is your go-to location for assistance.
In this article, we’ll cover the Dubai office address, phone number, working hours, services offered, and also provide information about Swiss Airlines Headquarters.
🏢 Swiss Airlines Dubai Office – Address & Contact Information
Address:
Swiss Airlines Office
Sheikh Zayed Road, Dubai, UAE
Phone Number:
📞 +1-833-694-0311 (Dubai Office Contact)
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
Friday & Saturday – Closed or limited hours (depending on office operations)
Services Available at the Dubai Office:
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines has a generous baggage policy to ensure convenience for all travelers:
Pro Tip: Always check your specific flight details and fare class for exact baggage allowances before departure.
💸 Refund Status & Customer Care
If you need to check a refund or address a concern, Swiss Airlines provides efficient customer support:
Refund Status Check:
Customer Care for Complaints/Comments:
FAQs – Quick Answers:
🏛️ Swiss Airlines Headquarters Details
Headquarters Location:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number:
📞 +1-833-694-0311
Overview:
✈️ Final Thoughts
The Swiss Airlines Dubai Office is your primary point of contact for flights, baggage, refunds, and customer support in the UAE. Whether you are booking tickets, checking baggage policies, or resolving service-related issues, visiting or contacting the Dubai office ensures quick and professional assistance.
For international operations or inquiries beyond Dubai, the Swiss Airlines Headquarters in Doha provides comprehensive support for all travelers worldwide.
In this article, we’ll cover the Dubai office address, phone number, working hours, services offered, and also provide information about Swiss Airlines Headquarters.
🏢 Swiss Airlines Dubai Office – Address & Contact Information
Address:
Swiss Airlines Office
Sheikh Zayed Road, Dubai, UAE
Phone Number:
📞 +1-833-694-0311 (Dubai Office Contact)
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
Friday & Saturday – Closed or limited hours (depending on office operations)
Services Available at the Dubai Office:
- Flight ticket bookings, changes, and cancellations
- Baggage enquiries and special item handling
- Customer support for complaints, comments, or loyalty program inquiries
- Assistance with visa or travel documentation guidance
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines has a generous baggage policy to ensure convenience for all travelers:
- Carry-On Allowance:
Each passenger is allowed 1 carry-on bag plus 1 personal item such as a laptop bag or handbag. - Checked Baggage:
- Economy Class: Usually 30 kg per passenger (depending on route and fare type)
- Business & First Class: Typically 40–50 kg per passenger
- Special items: Oversized or sports equipment may have additional rules and fees
Pro Tip: Always check your specific flight details and fare class for exact baggage allowances before departure.
💸 Refund Status & Customer Care
If you need to check a refund or address a concern, Swiss Airlines provides efficient customer support:
Refund Status Check:
- Contact the Dubai office via phone or email for updates on pending refunds.
- Processing time varies depending on payment method and ticket type.
Customer Care for Complaints/Comments:
- Direct assistance for flight issues, delays, or service complaints
- Support for loyalty program members and special service requests
- Phone Number: +1-833-694-0311
FAQs – Quick Answers:
| Question | Answer |
| How do I check my refund? | Contact the Dubai office or use your booking reference with customer support. |
| What is Swiss Airlines’ carry-on allowance? | 1 carry-on bag plus 1 personal item per passenger. |
| How many checked bags am I allowed? | Economy Class: usually 30 kg; Business & First Class: 40–50 kg. |
| Can I get help for complaints at the Dubai office? | Yes, the office handles complaints, comments, and special service requests. |
| Are oversized bags allowed? | Yes, but additional fees may apply depending on size and weight. |
🏛️ Swiss Airlines Headquarters Details
Headquarters Location:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number:
📞 +1-833-694-0311
Overview:
- Swiss Airlines is the flag carrier of Swiss Airlines and serves over 170 destinations worldwide.
- The headquarters manages flight operations, customer support, ticketing, and global administration.
✈️ Final Thoughts
The Swiss Airlines Dubai Office is your primary point of contact for flights, baggage, refunds, and customer support in the UAE. Whether you are booking tickets, checking baggage policies, or resolving service-related issues, visiting or contacting the Dubai office ensures quick and professional assistance.
For international operations or inquiries beyond Dubai, the Swiss Airlines Headquarters in Doha provides comprehensive support for all travelers worldwide.
