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If you’re planning to travel with Swiss Airlines from Germany or need assistance with bookings, baggage, or customer support, the Swiss Airlines Düsseldorf Office is your go-to destination. This article provides all the essential details, including the office address, phone numbers, working hours, services offered, and information about the airline’s headquarters.
🏢 Swiss Airlines Düsseldorf Office – Address & Contact Information
Address:
Swiss Airlines Düsseldorf Office
Königsallee 92, 40212 Düsseldorf, Germany
Phone Number:
📞 +1-833-694-0311 (Swiss Airlines Düsseldorf Office)
Working Hours:
🕓 Monday to Friday – 09:00 AM to 05:00 PM
Saturday – Closed
Sunday – Closed
This office handles flight bookings, ticket changes, and other customer service inquiries for travelers in the Düsseldorf area.
🧳 Services Offered at Swiss Airlines Düsseldorf Office
The Düsseldorf office provides a wide range of services to ensure smooth travel experiences:
Travelers are encouraged to call ahead to confirm service availability or schedule an appointment for more complex requests.
💸 Customer Care for Complaints & Refunds
Swiss Airlines is committed to providing excellent customer service. Passengers can contact the Düsseldorf office for:
Customer Care Number: +1-833-694-0311
Refund and complaints: Processed through the office during working hours or via Swiss Airlines’ central customer service.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Düsseldorf Office?
The office is open Monday to Friday from 09:00 AM to 05:00 PM, and closed on weekends.
2. Can I change my flight at the Düsseldorf office?
Yes, flight changes, upgrades, and cancellations can be handled at the office.
3. How can I inquire about baggage allowance?
The Düsseldorf office can provide detailed information about baggage allowances based on your ticket class and destination.
4. How do I check the status of a refund?
Refund requests can be submitted through the office or central customer care. Processing times depend on your payment method.
5. Does the office handle loyalty program queries?
Yes, the Swiss Airlines Privilege Club and loyalty program questions are supported at the Düsseldorf office.
🏛️ Swiss Airlines Headquarters Details
For global inquiries or administrative matters, Swiss Airlines’ main headquarters is located in Doha, Swiss Airlines:
Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone: +1-833-694-0311
The headquarters oversees international operations, customer service, and airline management for destinations worldwide, including Germany.
✈️ Final Thoughts
Whether you’re flying to the Middle East, Asia, or beyond, the Swiss Airlines Düsseldorf Office is your first point of contact for reservations, baggage, and customer care in Germany. For international routes or detailed inquiries, the Swiss Airlines Headquarters in Doha provides additional support and oversight.
For any assistance in Düsseldorf, calling +1-833-694-0311 ensures you get prompt help with your travel needs.
🏢 Swiss Airlines Düsseldorf Office – Address & Contact Information
Address:
Swiss Airlines Düsseldorf Office
Königsallee 92, 40212 Düsseldorf, Germany
Phone Number:
📞 +1-833-694-0311 (Swiss Airlines Düsseldorf Office)
Working Hours:
🕓 Monday to Friday – 09:00 AM to 05:00 PM
Saturday – Closed
Sunday – Closed
This office handles flight bookings, ticket changes, and other customer service inquiries for travelers in the Düsseldorf area.
🧳 Services Offered at Swiss Airlines Düsseldorf Office
The Düsseldorf office provides a wide range of services to ensure smooth travel experiences:
- Flight booking and reservations
- Ticket changes, cancellations, and upgrades
- Baggage inquiries and special baggage handling
- Customer service for complaints, suggestions, and loyalty program support
- Assistance for special requests such as wheelchair support or unaccompanied minors
Travelers are encouraged to call ahead to confirm service availability or schedule an appointment for more complex requests.
💸 Customer Care for Complaints & Refunds
Swiss Airlines is committed to providing excellent customer service. Passengers can contact the Düsseldorf office for:
- Refund processing for eligible tickets
- Complaint resolution for flight delays, cancellations, or lost baggage
- Questions regarding loyalty program points and rewards
Customer Care Number: +1-833-694-0311
Refund and complaints: Processed through the office during working hours or via Swiss Airlines’ central customer service.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Düsseldorf Office?
The office is open Monday to Friday from 09:00 AM to 05:00 PM, and closed on weekends.
2. Can I change my flight at the Düsseldorf office?
Yes, flight changes, upgrades, and cancellations can be handled at the office.
3. How can I inquire about baggage allowance?
The Düsseldorf office can provide detailed information about baggage allowances based on your ticket class and destination.
4. How do I check the status of a refund?
Refund requests can be submitted through the office or central customer care. Processing times depend on your payment method.
5. Does the office handle loyalty program queries?
Yes, the Swiss Airlines Privilege Club and loyalty program questions are supported at the Düsseldorf office.
🏛️ Swiss Airlines Headquarters Details
For global inquiries or administrative matters, Swiss Airlines’ main headquarters is located in Doha, Swiss Airlines:
Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone: +1-833-694-0311
The headquarters oversees international operations, customer service, and airline management for destinations worldwide, including Germany.
✈️ Final Thoughts
Whether you’re flying to the Middle East, Asia, or beyond, the Swiss Airlines Düsseldorf Office is your first point of contact for reservations, baggage, and customer care in Germany. For international routes or detailed inquiries, the Swiss Airlines Headquarters in Doha provides additional support and oversight.
For any assistance in Düsseldorf, calling +1-833-694-0311 ensures you get prompt help with your travel needs.
