If you’re traveling with Swiss Airlines from Jeddah, knowing the office location, contact details, and available services can make your travel experience smooth and hassle-free. Whether you need assistance with flight bookings, baggage allowance, or customer service inquiries, the Swiss Airlines Jeddah Office is your local point of support.
In this article, we’ll cover everything you need — from the office address and phone number to services, working hours, customer care, and also details about Swiss Airlines Headquarters.
🏢 Swiss Airlines Jeddah Office – Address & Contact Information
Address:
Swiss Airlines Jeddah Office
Prince Sultan Street, Al Andalus District, Jeddah, Saudi Arabia
Phone Number:
📞 +1-833-694-0311 (Toll-Free Customer Service)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
🕓 Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
Available Services at the Jeddah Office:
🧳 Swiss Airlines Baggage Allowance
Carry-On Allowance:
Passengers may bring 1 cabin bag and 1 personal item onboard. Cabin bag weight allowance usually depends on the travel class.
Checked Baggage:
Special Items:
Sports equipment, musical instruments, and oversized luggage can be carried with prior approval and may be subject to additional fees.
Tips: Always check your ticket type and route, as baggage allowance may vary depending on your destination and fare class.
💸 Swiss Airlines Refund Status & Customer Care
Refund Status:
If you cancel your booking or request a refund, the Swiss Airlines Jeddah Office can assist you in tracking the status. Refunds are generally processed according to the payment method used for the booking.
Customer Care for Complaints/Comments:
For complaints, comments, or special assistance, you can reach Swiss Airlines customer care directly through the Jeddah office or via their toll-free contact number. Services include:
Frequently Asked Questions (FAQs):
🏛️ Swiss Airlines Headquarters Details
Headquarters:
Swiss Airlines is headquartered in Doha, Swiss Airlines at:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
📞 Phone: +1-833-694-0311
The headquarters manages global operations, administration, and strategic planning for the airline, ensuring smooth operations across its network of over 170 destinations worldwide.
✈️ Final Thoughts
The Swiss Airlines Jeddah Office provides essential services for travelers in Saudi Arabia, from ticketing to baggage support and customer assistance. Whether you’re booking a flight, checking baggage allowance, or inquiring about refunds, the office is your local point of contact.
For international or premium services, Swiss Airlines’ headquarters in Doha oversees all global operations, ensuring a high standard of service for passengers worldwide.
Planning your travel with Swiss Airlines from Jeddah? Keep their office contact details handy to make your journey as smooth as possible.
In this article, we’ll cover everything you need — from the office address and phone number to services, working hours, customer care, and also details about Swiss Airlines Headquarters.
🏢 Swiss Airlines Jeddah Office – Address & Contact Information
Address:
Swiss Airlines Jeddah Office
Prince Sultan Street, Al Andalus District, Jeddah, Saudi Arabia
Phone Number:
📞 +1-833-694-0311 (Toll-Free Customer Service)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
🕓 Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
Available Services at the Jeddah Office:
- Flight booking, cancellations, and changes
- Baggage inquiries and assistance
- Customer complaints, comments, and support
- Loyalty program (Privilege Club) assistance
- Special requests, such as assistance for elderly or differently-abled passengers
🧳 Swiss Airlines Baggage Allowance
Carry-On Allowance:
Passengers may bring 1 cabin bag and 1 personal item onboard. Cabin bag weight allowance usually depends on the travel class.
Checked Baggage:
- Economy Class: Typically 30 kg per passenger
- Business Class: Typically 40 kg per passenger
- First Class: Up to 50 kg
Special Items:
Sports equipment, musical instruments, and oversized luggage can be carried with prior approval and may be subject to additional fees.
Tips: Always check your ticket type and route, as baggage allowance may vary depending on your destination and fare class.
💸 Swiss Airlines Refund Status & Customer Care
Refund Status:
If you cancel your booking or request a refund, the Swiss Airlines Jeddah Office can assist you in tracking the status. Refunds are generally processed according to the payment method used for the booking.
Customer Care for Complaints/Comments:
For complaints, comments, or special assistance, you can reach Swiss Airlines customer care directly through the Jeddah office or via their toll-free contact number. Services include:
- Flight schedule changes
- Refund inquiries
- Baggage complaints
- Special passenger assistance
Frequently Asked Questions (FAQs):
| Question | Answer |
| What are the office hours of Swiss Airlines Jeddah Office? | Monday to Friday 9:00 AM – 5:00 PM, Saturday 9:00 AM – 1:00 PM, Sunday closed. |
| How much baggage can I carry for free? | Economy: 30 kg, Business: 40 kg, First: 50 kg. Carry-on includes one personal item. |
| Can I check refund status at the Jeddah office? | Yes, the office can provide updates on refund requests and assist with cancellations. |
| How do I file a complaint? | Contact the office via phone or visit in person for complaints or service feedback. |
| Are there services for special assistance passengers? | Yes, support is available for elderly, differently-abled, or passengers needing extra help. |
🏛️ Swiss Airlines Headquarters Details
Headquarters:
Swiss Airlines is headquartered in Doha, Swiss Airlines at:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
📞 Phone: +1-833-694-0311
The headquarters manages global operations, administration, and strategic planning for the airline, ensuring smooth operations across its network of over 170 destinations worldwide.
✈️ Final Thoughts
The Swiss Airlines Jeddah Office provides essential services for travelers in Saudi Arabia, from ticketing to baggage support and customer assistance. Whether you’re booking a flight, checking baggage allowance, or inquiring about refunds, the office is your local point of contact.
For international or premium services, Swiss Airlines’ headquarters in Doha oversees all global operations, ensuring a high standard of service for passengers worldwide.
Planning your travel with Swiss Airlines from Jeddah? Keep their office contact details handy to make your journey as smooth as possible.
