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If you’re planning to travel with Swiss Airlines from Melbourne, Australia, knowing the right office contact information and available services can make your journey easier. Whether it’s flight bookings, baggage inquiries, refund status, or customer support, the Swiss Airlines Melbourne Office is your first point of contact for assistance.
In this article, we’ll cover the office address, phone number, working hours, available services, customer care options, and frequently asked questions to help travelers in Melbourne.
🏢 Swiss Airlines Melbourne Office – Address & Contact Information
Address:
Swiss Airlines Melbourne Office
Level 7, 350 Collins Street, Melbourne VIC 3000, Australia
Phone Number:
📞 +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:30 PM
Saturday & Sunday – Closed
🧳 Services Available at the Melbourne Office
The Swiss Airlines Melbourne Office provides a variety of services to help passengers manage their travel efficiently:
💸 Swiss Airlines Refund Status Check
If your flight is canceled or you need a refund, Swiss Airlines offers a refund status service:
☎️ Customer Care for Complaints and Comments
Swiss Airlines takes customer feedback seriously. Passengers in Melbourne can contact the office for:
Customer Care Number (Melbourne): +1-833-694-0311
Working Hours: Monday to Friday – 9:00 AM to 5:30 PM
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for Swiss Airlines Melbourne?
The Melbourne office is open from 9:00 AM to 5:30 PM, Monday to Friday, and closed on weekends.
2. How can I check my refund status for a canceled flight?
You can call the Melbourne office or inquire through the customer care number to get updates on your refund.
3. Can I change my booking at the Melbourne office?
Yes, the office can assist with flight changes, cancellations, and ticket upgrades depending on your fare type.
4. Does Swiss Airlines Melbourne provide baggage assistance?
Yes, they handle baggage inquiries, including delayed, lost, or oversized items.
5. How can I provide feedback or complaints?
You can contact the Melbourne office via phone or in-person during office hours to submit complaints or feedback.
🏛️ Swiss Airlines Headquarters Details
For international travelers or inquiries beyond Melbourne, Swiss Airlines’ headquarters in Doha, Swiss Airlines is the central hub for administration, operations, and customer service.
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Swiss Airlines operates flights to over 170 destinations worldwide and provides support for all ticketing, loyalty programs, and service-related inquiries through its global offices.
✈️ Final Thoughts
The Swiss Airlines Melbourne Office is your main point of contact for booking assistance, baggage concerns, refunds, and customer support in Australia. By contacting the office or calling +1-833-694-0311, travelers can ensure a smoother, stress-free experience when flying with Swiss Airlines.
Whether you’re managing a booking, checking baggage rules, or seeking help with refunds, the Melbourne office is equipped to provide efficient and professional service.
In this article, we’ll cover the office address, phone number, working hours, available services, customer care options, and frequently asked questions to help travelers in Melbourne.
🏢 Swiss Airlines Melbourne Office – Address & Contact Information
Address:
Swiss Airlines Melbourne Office
Level 7, 350 Collins Street, Melbourne VIC 3000, Australia
Phone Number:
📞 +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:30 PM
Saturday & Sunday – Closed
🧳 Services Available at the Melbourne Office
The Swiss Airlines Melbourne Office provides a variety of services to help passengers manage their travel efficiently:
- Flight booking and ticket purchases
- Changes and cancellations of existing bookings
- Special assistance requests for elderly or disabled passengers
- Baggage inquiries including oversized or special items
- Loyalty program support for Privilege Club members
- Customer service for complaints or feedback
💸 Swiss Airlines Refund Status Check
If your flight is canceled or you need a refund, Swiss Airlines offers a refund status service:
- You can contact the Melbourne office to inquire about your refund status.
- Processing times may vary depending on your payment method: credit card refunds typically take 7–10 business days, while bank transfers or cash payments may take longer.
- For tickets purchased through travel agents, the agent may also provide updates regarding your refund.
☎️ Customer Care for Complaints and Comments
Swiss Airlines takes customer feedback seriously. Passengers in Melbourne can contact the office for:
- Flight delays or cancellations
- Baggage loss or damage
- Refund disputes or ticket issues
- General complaints or suggestions
Customer Care Number (Melbourne): +1-833-694-0311
Working Hours: Monday to Friday – 9:00 AM to 5:30 PM
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for Swiss Airlines Melbourne?
The Melbourne office is open from 9:00 AM to 5:30 PM, Monday to Friday, and closed on weekends.
2. How can I check my refund status for a canceled flight?
You can call the Melbourne office or inquire through the customer care number to get updates on your refund.
3. Can I change my booking at the Melbourne office?
Yes, the office can assist with flight changes, cancellations, and ticket upgrades depending on your fare type.
4. Does Swiss Airlines Melbourne provide baggage assistance?
Yes, they handle baggage inquiries, including delayed, lost, or oversized items.
5. How can I provide feedback or complaints?
You can contact the Melbourne office via phone or in-person during office hours to submit complaints or feedback.
🏛️ Swiss Airlines Headquarters Details
For international travelers or inquiries beyond Melbourne, Swiss Airlines’ headquarters in Doha, Swiss Airlines is the central hub for administration, operations, and customer service.
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Swiss Airlines operates flights to over 170 destinations worldwide and provides support for all ticketing, loyalty programs, and service-related inquiries through its global offices.
✈️ Final Thoughts
The Swiss Airlines Melbourne Office is your main point of contact for booking assistance, baggage concerns, refunds, and customer support in Australia. By contacting the office or calling +1-833-694-0311, travelers can ensure a smoother, stress-free experience when flying with Swiss Airlines.
Whether you’re managing a booking, checking baggage rules, or seeking help with refunds, the Melbourne office is equipped to provide efficient and professional service.
