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If you’re traveling to or from France, the Swiss Airlines Paris Office is your ideal destination for all travel-related assistance. Whether you need to manage bookings, handle baggage inquiries, check your refund status, or connect with Swiss Airlines customer care, the Paris office provides world-class service to ensure a smooth travel experience.
In this guide, we’ll cover everything you need to know about the Swiss Airlines Paris Office — including the address, contact details, working hours, available services, baggage allowance, refund policies, and customer support for complaints or comments.
📍 Swiss Airlines Paris Office – Address & Contact Information
Office Address:
Swiss Airlines Office
Rue de la Paix, Paris, France
Phone Number:
📞 +1~844~238~2070 (Toll-Free Assistance)
You can also reach the general customer care team through local contact numbers available in France.
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Closed on weekends and public holidays.
💼 Services Offered at Swiss Airlines Paris Office
The Swiss Airlines office in Paris provides a wide range of services for travelers. Passengers can visit or contact the office for assistance with:
The trained staff at the Paris office ensures passengers receive prompt and professional support before and after travel.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines offers one of the most generous baggage policies in the aviation industry, ensuring passengers can travel comfortably without worrying about extra charges. Carry-On Baggage
Sports equipment, musical instruments, and oversized items may be accepted with prior notice and applicable fees. Always confirm your baggage limits before travel to avoid excess charges at the airport.
💰 Swiss Airlines Refund Status Check
If you’ve canceled a ticket or requested a refund, you can check your refund status through Swiss Airlines’ customer service or at the Paris office.
Refund Processing Time:
If you booked through a travel agency, the refund will be processed by the agent according to Swiss Airlines’ policy. Passengers can also inquire directly at the Paris office or call +1~844~238~2070 for assistance.
☎️ Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines values customer satisfaction and provides multiple ways to submit feedback or resolve complaints.
Customer Care Support Includes:
You can contact Swiss Airlines customer care at +1~844~238~2070 or visit the Paris office directly to file a complaint or provide comments about your travel experience.
❓ Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Paris Office?
The office operates from 9:00 AM to 6:00 PM, Monday to Friday. It remains closed on weekends and national holidays.
2. Can I book or reschedule my flight at the Paris office?
Yes, passengers can book, reissue, or reschedule their flights directly at the Swiss Airlines Paris Office.
3. How can I check the status of my refund?
Refund status can be checked through Swiss Airlines’ customer service or by visiting the Paris office with your ticket or booking details.
4. What is the baggage allowance for Swiss Airlines?
Economy passengers can carry up to 25–35 kg, while Business and First Class travelers enjoy 40–50 kg of checked baggage allowance.
5. How do I contact Swiss Airlines for complaints or feedback?
You can reach customer care at +1~844~238~2070 or submit your feedback directly at the Paris office.
🏢 Swiss Airlines Headquarters Details
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Contact Number:
📞 +1-833-694-0311
The headquarters oversees Swiss Airlines’ global operations, ensuring excellence across customer service, flight operations, and safety standards.
🌍 Conclusion
The Swiss Airlines Paris Office plays a vital role in providing premium support to passengers traveling to or from France. Whether you’re booking a new flight, managing baggage, checking your refund status, or seeking customer care assistance, the Paris office staff is always ready to help.
For quick assistance, contact the toll-free number +1~844~238~2070 to connect with Swiss Airlines support and make your travel experience seamless and stress-free. ✈️
In this guide, we’ll cover everything you need to know about the Swiss Airlines Paris Office — including the address, contact details, working hours, available services, baggage allowance, refund policies, and customer support for complaints or comments.
📍 Swiss Airlines Paris Office – Address & Contact Information
Office Address:
Swiss Airlines Office
Rue de la Paix, Paris, France
Phone Number:
📞 +1~844~238~2070 (Toll-Free Assistance)
You can also reach the general customer care team through local contact numbers available in France.
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Closed on weekends and public holidays.
💼 Services Offered at Swiss Airlines Paris Office
The Swiss Airlines office in Paris provides a wide range of services for travelers. Passengers can visit or contact the office for assistance with:
- Flight ticket bookings and reservations
- Changes, cancellations, and re-issuance of tickets
- Seat upgrades and special assistance requests
- Baggage inquiries and claims
- Refund processing and travel credit inquiries
- Privilege Club (frequent flyer program) assistance
- Flight schedule and status updates
The trained staff at the Paris office ensures passengers receive prompt and professional support before and after travel.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines offers one of the most generous baggage policies in the aviation industry, ensuring passengers can travel comfortably without worrying about extra charges. Carry-On Baggage
- Economy Class: 1 piece up to 7 kg
- Business and First Class: 2 pieces with a combined weight up to 15 kg
Each carry-on must fit in the overhead bin or under the seat in front of you.
- Economy Class: 25–35 kg depending on fare type
- Business Class: 40 kg
- First Class: 50 kg
For flights to or from the Americas, the allowance is calculated per piece rather than weight.
Sports equipment, musical instruments, and oversized items may be accepted with prior notice and applicable fees. Always confirm your baggage limits before travel to avoid excess charges at the airport.
💰 Swiss Airlines Refund Status Check
If you’ve canceled a ticket or requested a refund, you can check your refund status through Swiss Airlines’ customer service or at the Paris office.
Refund Processing Time:
- Credit card payments: Typically within 7 business days after approval.
- Cash or bank payments: Within 20 business days.
If you booked through a travel agency, the refund will be processed by the agent according to Swiss Airlines’ policy. Passengers can also inquire directly at the Paris office or call +1~844~238~2070 for assistance.
☎️ Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines values customer satisfaction and provides multiple ways to submit feedback or resolve complaints.
Customer Care Support Includes:
- Flight disruption or delay issues
- Lost or delayed baggage
- Refund and compensation requests
- Seat or service complaints
- Special assistance inquiries
You can contact Swiss Airlines customer care at +1~844~238~2070 or visit the Paris office directly to file a complaint or provide comments about your travel experience.
❓ Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Paris Office?
The office operates from 9:00 AM to 6:00 PM, Monday to Friday. It remains closed on weekends and national holidays.
2. Can I book or reschedule my flight at the Paris office?
Yes, passengers can book, reissue, or reschedule their flights directly at the Swiss Airlines Paris Office.
3. How can I check the status of my refund?
Refund status can be checked through Swiss Airlines’ customer service or by visiting the Paris office with your ticket or booking details.
4. What is the baggage allowance for Swiss Airlines?
Economy passengers can carry up to 25–35 kg, while Business and First Class travelers enjoy 40–50 kg of checked baggage allowance.
5. How do I contact Swiss Airlines for complaints or feedback?
You can reach customer care at +1~844~238~2070 or submit your feedback directly at the Paris office.
🏢 Swiss Airlines Headquarters Details
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Contact Number:
📞 +1-833-694-0311
The headquarters oversees Swiss Airlines’ global operations, ensuring excellence across customer service, flight operations, and safety standards.
🌍 Conclusion
The Swiss Airlines Paris Office plays a vital role in providing premium support to passengers traveling to or from France. Whether you’re booking a new flight, managing baggage, checking your refund status, or seeking customer care assistance, the Paris office staff is always ready to help.
For quick assistance, contact the toll-free number +1~844~238~2070 to connect with Swiss Airlines support and make your travel experience seamless and stress-free. ✈️
