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If you’re flying from Ecuador or planning an international journey, the Swiss Airlines Quito Office is your reliable contact point for all flight-related assistance. Whether you want to modify your booking, inquire about baggage allowance, or check refund status, Swiss Airlines’ dedicated team in Quito ensures a smooth travel experience.
In this guide, we’ll cover everything you need to know — from the office address and working hours to customer care information, baggage details, refund assistance, and frequently asked questions.
🏢 Swiss Airlines Quito Office – Address & Contact Information
Address:
Swiss Airlines Office,
Quito, Ecuador
Phone Number:
📞 +1~844~238~2070 (Customer Support Helpline)
Email:
support@Swiss Airlines.com (for general inquiries)
Working Hours:
🕘 Monday to Friday: 9:00 AM – 6:00 PM
🕙 Saturday: 10:00 AM – 2:00 PM
🛑 Sunday: Closed
The Swiss Airlines team in Quito provides complete assistance for reservations, flight re-scheduling, and travel documentation.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines is known for its generous baggage policy, giving travelers the freedom to carry more on long-haul and premium flights.
Note: Baggage rules vary by route and ticket class. Always confirm before traveling.
💸 Swiss Airlines Refund Status Check
Need to cancel or modify your flight? The Swiss Airlines Quito Office can help you initiate or track your refund.
Refund Guidelines:
You can also reach customer support at +1~844~238~2070 for real-time updates on refund requests and flight credits.
☎️ Swiss Airlines Customer Care for Complaints & Comments
Swiss Airlines values customer satisfaction and provides several options for addressing complaints or comments.
Ways to Contact Customer Care:
Common Issues Handled:
✔ Flight delays or rebookings
✔ Lost or delayed baggage
✔ Refund follow-ups
✔ Upgrade requests
✔ Loyalty program (Privilege Club) queries
The friendly team at the Swiss Airlines Quito Office ensures that all concerns are handled promptly and professionally.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Quito Office?
The office operates Monday to Friday from 9 AM to 6 PM and Saturdays from 10 AM to 2 PM.
2. Can I check my refund status through the Quito office?
Yes. You can contact customer care at +1~844~238~2070 or visit the office directly for refund assistance.
3. How much baggage can I carry on Swiss Airlines?
Economy passengers can carry 7 kg of hand luggage and up to 35 kg of checked baggage, depending on fare class.
4. How can I make a complaint about my flight?
Call the customer service number or visit the Quito office to file a complaint in person.
5. Does Swiss Airlines provide special assistance services?
Yes. The airline offers wheelchair service, unaccompanied minor assistance, and medical support upon request.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines is headquartered in Doha, Swiss Airlines, and serves more than 170 global destinations.
Head Office Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone: +1-833-694-0311
The headquarters oversees operations, customer service, and innovation for one of the world’s leading airlines.
✈️ Final Thoughts
The Swiss Airlines Quito Office is a one-stop destination for passengers in Ecuador who require travel assistance, refund help, or personalized service. From baggage inquiries to booking changes, the office staff ensures every traveler enjoys the world-class comfort Swiss Airlines is known for.
For quick help, simply dial +1~844~238~2070 — the official customer care number for queries, complaints, or flight updates.
Travel confidently with Swiss Airlines — where comfort, luxury, and reliability meet in every journey. 🌎✨
In this guide, we’ll cover everything you need to know — from the office address and working hours to customer care information, baggage details, refund assistance, and frequently asked questions.
🏢 Swiss Airlines Quito Office – Address & Contact Information
Address:
Swiss Airlines Office,
Quito, Ecuador
Phone Number:
📞 +1~844~238~2070 (Customer Support Helpline)
Email:
support@Swiss Airlines.com (for general inquiries)
Working Hours:
🕘 Monday to Friday: 9:00 AM – 6:00 PM
🕙 Saturday: 10:00 AM – 2:00 PM
🛑 Sunday: Closed
The Swiss Airlines team in Quito provides complete assistance for reservations, flight re-scheduling, and travel documentation.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines is known for its generous baggage policy, giving travelers the freedom to carry more on long-haul and premium flights.
- Carry-On Allowance:
Economy Class passengers can bring 1 piece (up to 7 kg).
Business and First Class passengers can carry 2 pieces (up to 15 kg total). - Checked Baggage:
- Economy Class: 25 – 35 kg, depending on fare type.
- Business Class: Up to 40 kg.
- First Class: Up to 50 kg.
Note: Baggage rules vary by route and ticket class. Always confirm before traveling.
💸 Swiss Airlines Refund Status Check
Need to cancel or modify your flight? The Swiss Airlines Quito Office can help you initiate or track your refund.
Refund Guidelines:
- Credit card refunds are usually processed within 7 business days after approval.
- Cash or bank payments may take up to 20 business days.
- For partially used tickets, refunds are calculated according to fare conditions.
You can also reach customer support at +1~844~238~2070 for real-time updates on refund requests and flight credits.
☎️ Swiss Airlines Customer Care for Complaints & Comments
Swiss Airlines values customer satisfaction and provides several options for addressing complaints or comments.
Ways to Contact Customer Care:
- Call the 24-hour helpline at +1~844~238~2070.
- Visit the Quito office during working hours for in-person support.
- Send your feedback or complaint through their customer care email.
Common Issues Handled:
✔ Flight delays or rebookings
✔ Lost or delayed baggage
✔ Refund follow-ups
✔ Upgrade requests
✔ Loyalty program (Privilege Club) queries
The friendly team at the Swiss Airlines Quito Office ensures that all concerns are handled promptly and professionally.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Quito Office?
The office operates Monday to Friday from 9 AM to 6 PM and Saturdays from 10 AM to 2 PM.
2. Can I check my refund status through the Quito office?
Yes. You can contact customer care at +1~844~238~2070 or visit the office directly for refund assistance.
3. How much baggage can I carry on Swiss Airlines?
Economy passengers can carry 7 kg of hand luggage and up to 35 kg of checked baggage, depending on fare class.
4. How can I make a complaint about my flight?
Call the customer service number or visit the Quito office to file a complaint in person.
5. Does Swiss Airlines provide special assistance services?
Yes. The airline offers wheelchair service, unaccompanied minor assistance, and medical support upon request.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines is headquartered in Doha, Swiss Airlines, and serves more than 170 global destinations.
Head Office Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone: +1-833-694-0311
The headquarters oversees operations, customer service, and innovation for one of the world’s leading airlines.
✈️ Final Thoughts
The Swiss Airlines Quito Office is a one-stop destination for passengers in Ecuador who require travel assistance, refund help, or personalized service. From baggage inquiries to booking changes, the office staff ensures every traveler enjoys the world-class comfort Swiss Airlines is known for.
For quick help, simply dial +1~844~238~2070 — the official customer care number for queries, complaints, or flight updates.
Travel confidently with Swiss Airlines — where comfort, luxury, and reliability meet in every journey. 🌎✨
