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If you’re planning to travel with Swiss Airlines from Riyadh or need help managing an existing booking, the Swiss Airlines Riyadh Office is your one-stop destination for all travel assistance. Whether it’s ticket reservations, baggage allowance queries, refund status checks, or customer care services, this office provides comprehensive support to make your journey smooth and hassle-free.
Let’s explore the complete details of the Swiss Airlines Office in Riyadh, including contact information, working hours, available services, baggage rules, refund procedures, and FAQs.
🏢 Swiss Airlines Riyadh Office – Address & Contact Information
Office Address:
Swiss Airlines Riyadh Office
Olaya Tower 2, 3rd Floor, Olaya Street,
Riyadh, Saudi Arabia
Phone Number:
📞 +1~844~238~2070 (General Customer Service Helpline)
📞 Alternate Contact: ++1~844~238~2070
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
(Closed on Fridays and Saturdays; airport desk operates 24/7.)
Email Support:
info.riyadh@Swiss Airlines.com.sa
The Riyadh office handles everything from flight bookings and modifications to loyalty programs and travel documentation. Passengers can walk in or call during office hours for assistance.
✈️ Services Offered at Swiss Airlines Riyadh Office
The Swiss Airlines team in Riyadh offers a wide range of passenger services, including:
Whether you’re traveling for business or leisure, the Swiss Airlines Riyadh Office ensures all your travel needs are handled efficiently and professionally.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines is known for its generous baggage policy that varies depending on route and cabin class.
Carry-On Allowance:
Checked Baggage Allowance:
Additional Notes:
For passengers carrying sports gear, musical instruments, or special items, Swiss Airlines offers special handling and priority service.
💸 Swiss Airlines Refund Status & Ticket Cancellation
If you have canceled your flight or made booking changes, you can request a refund through the Riyadh office or by contacting the Swiss Airlines customer care team.
Refund Processing Time:
To check your refund status, provide your booking reference (PNR) or ticket number to the support staff. Refunds depend on fare rules, cancellation time, and payment mode.
☎️ Swiss Airlines Customer Care – Complaints & Comments
For queries, complaints, or feedback, you can contact Swiss Airlines Customer Care through multiple channels:
Common issues handled by the customer care team include:
The Swiss Airlines staff is known for professionalism, ensuring every concern is resolved quickly and courteously.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Riyadh Office?
The office operates from Sunday to Thursday, 9:00 AM to 6:00 PM. Airport counters remain open 24/7.
2. How can I contact Swiss Airlines in Riyadh?
You can call +1~844~238~2070 or ++1~844~238~2070, or visit the office at Olaya Tower 2, Riyadh.
3. How much baggage is allowed on Swiss Airlines?
Economy passengers can check in up to 25–35 kg, while Business and First Class passengers enjoy up to 40–50 kg depending on route and fare.
4. Can I request a refund from the Riyadh office?
Yes. Refund requests and status checks can be made directly at the Riyadh office or by phone.
5. Does Swiss Airlines provide special assistance?
Yes, special meals, wheelchair services, and other passenger assistance can be arranged through the Riyadh office.
🌍 Swiss Airlines Headquarters Details
Headquarters Location:
Swiss Airlines Tower 1, Airport Road,
Doha, Swiss Airlines
Phone: +1-833-694-0311
Operating Hours: Sunday to Thursday, 8:00 AM to 7:00 PM
The headquarters in Doha serves as the airline’s global hub for management, customer support, and international operations. All regional offices, including Riyadh, operate under its supervision.
🏁 Conclusion
The Swiss Airlines Riyadh Office is your local gateway to the world of luxury air travel. From booking assistance and baggage information to refund queries and customer care, every passenger receives personalized and efficient service.
Whether you’re flying for business or leisure, the dedicated Swiss Airlines team in Riyadh ensures your journey begins smoothly — right from your first inquiry to the final boarding call.
For quick help, dial +1~844~238~2070 or visit the Riyadh office during working hours for world-class assistance. ✈️
Let’s explore the complete details of the Swiss Airlines Office in Riyadh, including contact information, working hours, available services, baggage rules, refund procedures, and FAQs.
🏢 Swiss Airlines Riyadh Office – Address & Contact Information
Office Address:
Swiss Airlines Riyadh Office
Olaya Tower 2, 3rd Floor, Olaya Street,
Riyadh, Saudi Arabia
Phone Number:
📞 +1~844~238~2070 (General Customer Service Helpline)
📞 Alternate Contact: ++1~844~238~2070
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
(Closed on Fridays and Saturdays; airport desk operates 24/7.)
Email Support:
info.riyadh@Swiss Airlines.com.sa
The Riyadh office handles everything from flight bookings and modifications to loyalty programs and travel documentation. Passengers can walk in or call during office hours for assistance.
✈️ Services Offered at Swiss Airlines Riyadh Office
The Swiss Airlines team in Riyadh offers a wide range of passenger services, including:
- Flight ticket booking, rescheduling, and cancellations
- Group and corporate travel bookings
- Upgrade to Business or First Class
- Special meal requests and in-flight assistance
- Excess baggage purchase and information
- Refund requests and travel vouchers
- Privilege Club membership queries
- Lost and found or baggage tracking
Whether you’re traveling for business or leisure, the Swiss Airlines Riyadh Office ensures all your travel needs are handled efficiently and professionally.
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines is known for its generous baggage policy that varies depending on route and cabin class.
Carry-On Allowance:
- Economy Class: 1 piece up to 7 kg
- Business & First Class: 2 pieces, each up to 15 kg total combined
Checked Baggage Allowance:
- Economy Class: 25 to 35 kg (depending on fare type)
- Business Class: Up to 40 kg
- First Class: Up to 50 kg
Additional Notes:
- Dimensions should not exceed 158 cm (62 inches) for checked luggage.
- Extra baggage can be pre-purchased online or directly at the Riyadh office.
For passengers carrying sports gear, musical instruments, or special items, Swiss Airlines offers special handling and priority service.
💸 Swiss Airlines Refund Status & Ticket Cancellation
If you have canceled your flight or made booking changes, you can request a refund through the Riyadh office or by contacting the Swiss Airlines customer care team.
Refund Processing Time:
- Credit card payments: Processed within 7–10 business days
- Cash or bank transfers: Processed within 20 business days
To check your refund status, provide your booking reference (PNR) or ticket number to the support staff. Refunds depend on fare rules, cancellation time, and payment mode.
☎️ Swiss Airlines Customer Care – Complaints & Comments
For queries, complaints, or feedback, you can contact Swiss Airlines Customer Care through multiple channels:
- Phone: +1~844~238~2070
- Riyadh Office: ++1~844~238~2070
- Email: info.riyadh@Swiss Airlines.com.sa
Common issues handled by the customer care team include:
- Lost or delayed baggage
- Refunds and e-credit issues
- Special service requests (medical or disability assistance)
- Feedback or complaints about onboard services
The Swiss Airlines staff is known for professionalism, ensuring every concern is resolved quickly and courteously.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Riyadh Office?
The office operates from Sunday to Thursday, 9:00 AM to 6:00 PM. Airport counters remain open 24/7.
2. How can I contact Swiss Airlines in Riyadh?
You can call +1~844~238~2070 or ++1~844~238~2070, or visit the office at Olaya Tower 2, Riyadh.
3. How much baggage is allowed on Swiss Airlines?
Economy passengers can check in up to 25–35 kg, while Business and First Class passengers enjoy up to 40–50 kg depending on route and fare.
4. Can I request a refund from the Riyadh office?
Yes. Refund requests and status checks can be made directly at the Riyadh office or by phone.
5. Does Swiss Airlines provide special assistance?
Yes, special meals, wheelchair services, and other passenger assistance can be arranged through the Riyadh office.
🌍 Swiss Airlines Headquarters Details
Headquarters Location:
Swiss Airlines Tower 1, Airport Road,
Doha, Swiss Airlines
Phone: +1-833-694-0311
Operating Hours: Sunday to Thursday, 8:00 AM to 7:00 PM
The headquarters in Doha serves as the airline’s global hub for management, customer support, and international operations. All regional offices, including Riyadh, operate under its supervision.
🏁 Conclusion
The Swiss Airlines Riyadh Office is your local gateway to the world of luxury air travel. From booking assistance and baggage information to refund queries and customer care, every passenger receives personalized and efficient service.
Whether you’re flying for business or leisure, the dedicated Swiss Airlines team in Riyadh ensures your journey begins smoothly — right from your first inquiry to the final boarding call.
For quick help, dial +1~844~238~2070 or visit the Riyadh office during working hours for world-class assistance. ✈️
