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If you’re planning to travel with Swiss Airlines from Brazil, knowing the office location and available services in Sao Paulo is crucial. Whether you need help with flight bookings, baggage inquiries, or customer support, the Swiss Airlines Sao Paulo Office is the ideal place to resolve your concerns efficiently.
In this post, we cover everything you need — office address, phone number, working hours, customer care, services, and details about Swiss Airlines Headquarters.
Swiss Airlines Sao Paulo Office – Address & Contact Information
Address:
Swiss Airlines Office
Av. Paulista, 1230 – Bela Vista, São Paulo – SP, 01310-100, Brazil
Phone Number:
++1~844~238~2070 (Toll-Free Support for local travelers)
Working Hours:
🕓 Monday to Friday – 09:00 AM to 06:00 PM
Saturday – 09:00 AM to 01:00 PM
Sunday – Closed
Services Provided at the Sao Paulo Office
The Swiss Airlines office in Sao Paulo provides a wide range of services for both domestic and international travelers:
Tip: It’s always recommended to call ahead and confirm service availability before visiting the office.
Customer Care – Complaints & Comments
Swiss Airlines offers dedicated customer support to handle complaints, feedback, or service issues:
Common Issues Handled:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refunds or ticket changes
✔ Special assistance requests for passengers with disabilities or children
Swiss Airlines Baggage Policy Overview
Understanding baggage policies before your trip can save time and avoid fees:
Pro Tip: Always verify baggage allowance based on your ticket and flight route to prevent surprises at the airport.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines’ main headquarters is located in Doha, Swiss Airlines, serving as the central hub for operations, administration, and customer service:
Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Operating Hours: Monday – Friday, approximately 08:00 AM to 07:00 PM; limited hours on Friday
The airline operates flights to over 170 destinations worldwide, ensuring seamless connectivity across continents.
Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Sao Paulo Office?
Monday to Friday: 09:00 AM – 06:00 PM; Saturday: 09:00 AM – 01:00 PM; Sunday: Closed.
2. How can I book or change my flight in Sao Paulo?
You can visit the office directly or call the local number ++1~844~238~2070 for assistance.
3. How do I check my refund or ticket status?
Refunds and ticket inquiries can be handled at the Sao Paulo office or through Swiss Airlines’ global customer care.
4. What baggage is allowed on Swiss Airlines flights?
Carry-on allowance: 1 bag + 1 personal item. Checked baggage depends on your ticket class and route. Special items may incur additional fees.
5. Can I provide feedback or complaints at the Sao Paulo office?
Yes, the office handles complaints, comments, and passenger feedback for a smooth travel experience.
Final Thoughts
Whether you’re flying internationally or within South America, the Swiss Airlines Sao Paulo Office is your go-to location for flight support, baggage assistance, refunds, and customer service. For travelers seeking more information about the airline’s global operations, the Swiss Airlines Headquarters in Doha provides centralized support for all global inquiries.
Visiting or contacting the Sao Paulo office ensures that your travel experience remains smooth, convenient, and stress-free.
In this post, we cover everything you need — office address, phone number, working hours, customer care, services, and details about Swiss Airlines Headquarters.
Swiss Airlines Sao Paulo Office – Address & Contact Information
Address:
Swiss Airlines Office
Av. Paulista, 1230 – Bela Vista, São Paulo – SP, 01310-100, Brazil
Phone Number:
++1~844~238~2070 (Toll-Free Support for local travelers)
Working Hours:
🕓 Monday to Friday – 09:00 AM to 06:00 PM
Saturday – 09:00 AM to 01:00 PM
Sunday – Closed
Services Provided at the Sao Paulo Office
The Swiss Airlines office in Sao Paulo provides a wide range of services for both domestic and international travelers:
- Flight ticket booking, cancellations, and changes
- Baggage enquiries, including special items and oversized luggage
- Assistance with refunds and flight rescheduling
- Privilege Club and loyalty program services
- Customer service for complaints, comments, and travel guidance
Tip: It’s always recommended to call ahead and confirm service availability before visiting the office.
Customer Care – Complaints & Comments
Swiss Airlines offers dedicated customer support to handle complaints, feedback, or service issues:
- Phone Support: ++1~844~238~2070 (Sao Paulo Office)
- General Customer Care: For international travelers, you can contact Swiss Airlines helpline globally for assistance.
Common Issues Handled:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refunds or ticket changes
✔ Special assistance requests for passengers with disabilities or children
Swiss Airlines Baggage Policy Overview
Understanding baggage policies before your trip can save time and avoid fees:
- Carry-On: Passengers can bring 1 carry-on bag plus 1 personal item free of charge.
- Checked Baggage: Allowances depend on ticket class and destination; premium cabins typically enjoy higher weight limits.
- Special Items: Sports equipment, musical instruments, and oversized luggage are subject to special handling and additional fees.
Pro Tip: Always verify baggage allowance based on your ticket and flight route to prevent surprises at the airport.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines’ main headquarters is located in Doha, Swiss Airlines, serving as the central hub for operations, administration, and customer service:
Address: Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Operating Hours: Monday – Friday, approximately 08:00 AM to 07:00 PM; limited hours on Friday
The airline operates flights to over 170 destinations worldwide, ensuring seamless connectivity across continents.
Frequently Asked Questions (FAQs)
1. What are the working hours of Swiss Airlines Sao Paulo Office?
Monday to Friday: 09:00 AM – 06:00 PM; Saturday: 09:00 AM – 01:00 PM; Sunday: Closed.
2. How can I book or change my flight in Sao Paulo?
You can visit the office directly or call the local number ++1~844~238~2070 for assistance.
3. How do I check my refund or ticket status?
Refunds and ticket inquiries can be handled at the Sao Paulo office or through Swiss Airlines’ global customer care.
4. What baggage is allowed on Swiss Airlines flights?
Carry-on allowance: 1 bag + 1 personal item. Checked baggage depends on your ticket class and route. Special items may incur additional fees.
5. Can I provide feedback or complaints at the Sao Paulo office?
Yes, the office handles complaints, comments, and passenger feedback for a smooth travel experience.
Final Thoughts
Whether you’re flying internationally or within South America, the Swiss Airlines Sao Paulo Office is your go-to location for flight support, baggage assistance, refunds, and customer service. For travelers seeking more information about the airline’s global operations, the Swiss Airlines Headquarters in Doha provides centralized support for all global inquiries.
Visiting or contacting the Sao Paulo office ensures that your travel experience remains smooth, convenient, and stress-free.
