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If you’re traveling with Swiss Airlines from Sydney or need assistance with bookings, baggage, or customer service, knowing the right contact information and services is essential. The Swiss Airlines Sydney Office is your go-to location for all travel-related support. In this guide, we’ll cover office details, services offered, customer care, and headquarters information.
Swiss Airlines Sydney Office – Address & Contact Information
Address:
Swiss Airlines Sydney Office
Level 22, 60 Margaret Street, Sydney, NSW 2000, Australia
Phone Number:
++1~844~238~2070 (Toll-Free Support for Sydney & Australia)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
Saturday & Sunday – Closed
Swiss Airlines Baggage Allowance
Swiss Airlines provides clear baggage policies for passengers to ensure smooth travel.
Tip: Always verify your ticket’s allowance, as international routes may have different baggage limits.
Swiss Airlines Refund & Status Check
If you need to check the status of a refund or cancel a flight, the Sydney office can guide you through the process.
Refund Processing Time:
For immediate assistance regarding refunds, you can contact the office directly at ++1~844~238~2070.
Customer Care for Complaints and Comments
Swiss Airlines provides excellent customer care for travelers needing assistance with complaints, feedback, or post-travel support.
Contact Details:
Services Provided:
Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Sydney office?
The office is open Monday to Friday, 9:00 AM – 5:00 PM, and closed on weekends.
2. How much baggage can I take on a Swiss Airlines flight?
Economy passengers can carry 30–35 kg checked baggage and 7 kg carry-on. Business and First Class have higher allowances.
3. How do I check the status of a refund?
Contact the Sydney office directly or speak to customer care to get updates on your refund request.
4. Can I contact Swiss Airlines for complaints or feedback?
Yes, the Sydney office and toll-free support provide assistance for complaints, comments, and service issues.
5. Are oversized or special items allowed?
Yes, but additional fees may apply for special baggage such as sports equipment, instruments, or large items.
Swiss Airlines Headquarters Details
For global support or administrative inquiries, Swiss Airlines is headquartered in Doha, Swiss Airlines.
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number:
+1-833-694-0311
Services at Headquarters:
Swiss Airlines operates flights to over 170 destinations worldwide, ensuring seamless international travel for passengers from Sydney and beyond.
Final Thoughts
The Swiss Airlines Sydney Office is your primary contact point for bookings, baggage, refunds, and customer service in Australia. Whether you’re flying economy or first class, the Sydney office staff can assist with all travel needs. For international inquiries or advanced support, the headquarters in Doha provides global assistance and ensures smooth operations.
For fast assistance, calling ++1~844~238~2070 is recommended to get direct answers regarding flights, baggage, or refund status.
Swiss Airlines Sydney Office – Address & Contact Information
Address:
Swiss Airlines Sydney Office
Level 22, 60 Margaret Street, Sydney, NSW 2000, Australia
Phone Number:
++1~844~238~2070 (Toll-Free Support for Sydney & Australia)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
Saturday & Sunday – Closed
Swiss Airlines Baggage Allowance
Swiss Airlines provides clear baggage policies for passengers to ensure smooth travel.
- Carry-On Allowance:
- Economy Class: 1 carry-on bag (up to 7 kg) + 1 personal item
- Business & First Class: 2 carry-on bags (up to 15 kg total)
- Checked Baggage:
- Economy Class: Typically 30–35 kg, depending on your fare and route
- Business Class: 40 kg
- First Class: 50 kg
- Special Items: Sports equipment, musical instruments, or oversized luggage may require additional fees.
Tip: Always verify your ticket’s allowance, as international routes may have different baggage limits.
Swiss Airlines Refund & Status Check
If you need to check the status of a refund or cancel a flight, the Sydney office can guide you through the process.
Refund Processing Time:
- Credit card purchases: Usually within 7–10 business days after approval
- Bank transfers or cash: Up to 20 calendar days
For immediate assistance regarding refunds, you can contact the office directly at ++1~844~238~2070.
Customer Care for Complaints and Comments
Swiss Airlines provides excellent customer care for travelers needing assistance with complaints, feedback, or post-travel support.
Contact Details:
- Sydney Office: ++1~844~238~2070
- Toll-Free Support (Australia): +1~844~238~2070
Services Provided:
- Flight cancellations and rescheduling
- Lost or delayed baggage assistance
- Loyalty program (Privilege Club) queries
- Special assistance requests for seniors, children, or passengers with disabilities
Frequently Asked Questions (FAQs)
1. What are the working hours of the Swiss Airlines Sydney office?
The office is open Monday to Friday, 9:00 AM – 5:00 PM, and closed on weekends.
2. How much baggage can I take on a Swiss Airlines flight?
Economy passengers can carry 30–35 kg checked baggage and 7 kg carry-on. Business and First Class have higher allowances.
3. How do I check the status of a refund?
Contact the Sydney office directly or speak to customer care to get updates on your refund request.
4. Can I contact Swiss Airlines for complaints or feedback?
Yes, the Sydney office and toll-free support provide assistance for complaints, comments, and service issues.
5. Are oversized or special items allowed?
Yes, but additional fees may apply for special baggage such as sports equipment, instruments, or large items.
Swiss Airlines Headquarters Details
For global support or administrative inquiries, Swiss Airlines is headquartered in Doha, Swiss Airlines.
Headquarters Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines
Phone Number:
+1-833-694-0311
Services at Headquarters:
- Global flight bookings and cancellations
- Customer service escalations
- Loyalty program administration
- Corporate and operational support
Swiss Airlines operates flights to over 170 destinations worldwide, ensuring seamless international travel for passengers from Sydney and beyond.
Final Thoughts
The Swiss Airlines Sydney Office is your primary contact point for bookings, baggage, refunds, and customer service in Australia. Whether you’re flying economy or first class, the Sydney office staff can assist with all travel needs. For international inquiries or advanced support, the headquarters in Doha provides global assistance and ensures smooth operations.
For fast assistance, calling ++1~844~238~2070 is recommended to get direct answers regarding flights, baggage, or refund status.
