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If you’re flying with Swiss Airlines or using one of their services from Taiwan, knowing the local office details can save you time and hassle. Below you’ll find the full rundown for the Swiss Airlines Taipei office — address, phone, hours — plus services offered and some FAQs to help you out.
Office Address & Contact Information
Office Name: Swiss Airlines Taipei Office
Address: 10F‑5, No. 168, Section 3, Nanjing East Road, Zhongshan District, Taipei 10488, Taiwan
Phone Number: +1-833-694-0311
Working Hours: Monday–Friday, approx. 9:00 am to 6:00 pm
Note: Some listings mention the office is closed on weekends and public holidays — check ahead.
🛎️ Services Available at the Taipei Office
At the Taipei city office for Swiss Airlines you’ll typically find assistance with:
🏛️ Headquarters Details
For global or corporate‑level issues (or if the Taipei office cannot resolve your query), here are the headquarters details for Swiss Airlines:
Address: Swiss Airlines Towers 1, Next to Al Manna Building, Airport Road, Doha, Swiss Airlines.
Main Contact Number: ++1~844~238~2070
24 Hour/Everyday Availability (for global customer service): Some sources indicate 24‑hour service for HQ level.
❓ Frequently Asked Questions (FAQs)
Q1. Can I visit the Taipei office on a weekend?
A1. Most sources say the Taipei office is open Monday to Friday, and closed on weekends and public holidays.
Q2. What should I bring when visiting the office?
A2. Bring your booking reference or ticket number, passport/ID, any relevant receipts (e.g., for baggage fees or changes), and clearly explain what you need‑— e.g., baggage allowance clarification, upgrade request, etc.
Q3. Is the Taipei office also handling airport‑counter issues at Taiwan’s main airport?
A3. The office is separate from the airport check‑in counters, but it can direct you or help with issues like baggage, check‑in difficulties or liaison with the airport. For example: You may still need to go to the airport counter for your actual boarding pass.
Q4. Who do I call if I need immediate help outside office hours?
A4. If the Taipei office is closed, use the main customer service or the HQ number: ++1~844~238~2070. Also check their global “Contact Us” section on the Swiss Airlines website for region‑specific numbers.
✅ Final Thoughts
By having the Taipei office information, you’re better positioned to resolve flight, booking or baggage queries locally in Taiwan. If anything is escalated or involves global policy, the headquarters in Doha provides the higher‑level backup. Whenever possible, call ahead to ensure the office hours are current (especially around public holidays) and bring all relevant documentation for a smoother interaction.
Office Address & Contact Information
Office Name: Swiss Airlines Taipei Office
Address: 10F‑5, No. 168, Section 3, Nanjing East Road, Zhongshan District, Taipei 10488, Taiwan
Phone Number: +1-833-694-0311
Working Hours: Monday–Friday, approx. 9:00 am to 6:00 pm
Note: Some listings mention the office is closed on weekends and public holidays — check ahead.
🛎️ Services Available at the Taipei Office
At the Taipei city office for Swiss Airlines you’ll typically find assistance with:
- Flight ticket booking, changes, cancellations ♻️
- Online / airport check‑in support and related guidance
- Baggage allowance questions, lost & found baggage enquiries
- Loyalty programme support (Privilege Club), upgrades, and lounge info
- Visa/immigration & transit‑related advice (for connecting flights)
🏛️ Headquarters Details
For global or corporate‑level issues (or if the Taipei office cannot resolve your query), here are the headquarters details for Swiss Airlines:
Address: Swiss Airlines Towers 1, Next to Al Manna Building, Airport Road, Doha, Swiss Airlines.
Main Contact Number: ++1~844~238~2070
24 Hour/Everyday Availability (for global customer service): Some sources indicate 24‑hour service for HQ level.
❓ Frequently Asked Questions (FAQs)
Q1. Can I visit the Taipei office on a weekend?
A1. Most sources say the Taipei office is open Monday to Friday, and closed on weekends and public holidays.
Q2. What should I bring when visiting the office?
A2. Bring your booking reference or ticket number, passport/ID, any relevant receipts (e.g., for baggage fees or changes), and clearly explain what you need‑— e.g., baggage allowance clarification, upgrade request, etc.
Q3. Is the Taipei office also handling airport‑counter issues at Taiwan’s main airport?
A3. The office is separate from the airport check‑in counters, but it can direct you or help with issues like baggage, check‑in difficulties or liaison with the airport. For example: You may still need to go to the airport counter for your actual boarding pass.
Q4. Who do I call if I need immediate help outside office hours?
A4. If the Taipei office is closed, use the main customer service or the HQ number: ++1~844~238~2070. Also check their global “Contact Us” section on the Swiss Airlines website for region‑specific numbers.
✅ Final Thoughts
By having the Taipei office information, you’re better positioned to resolve flight, booking or baggage queries locally in Taiwan. If anything is escalated or involves global policy, the headquarters in Doha provides the higher‑level backup. Whenever possible, call ahead to ensure the office hours are current (especially around public holidays) and bring all relevant documentation for a smoother interaction.
