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Introduction
If you’re travelling to or via Japan with Swiss Airlines, the Tokyo city office is an important support point. Whether you need help with booking, baggage, refunds or other travel‑services, this Tokyo office has you covered. Below you’ll find the address, contact details, working hours, services, plus headquarters info and frequently asked questions.
Tokyo Office – Address & Contact
Office Address:
2 Chome‑5‑1 Atago, Minato‑ku, Tokyo 105‑6241, Japan (Green Hills MORI Tower, 41F) Aero Office Desks+2Airways Offices+2
Phone Number:
+81 3 5402 5282 Airlines Office Details+1
Working Hours:
• Monday to Friday: 09:00 am – 5:30 pm (Tokyo city office) Airways Offices+1
• Weekend and public holiday hours may differ / office may be closed. Airlines Offices Details+1
🧰 Services at the Tokyo Office
At the Tokyo city office of Swiss Airlines you can access a wide range of services, including:
🏛️ Headquarters Details
Head Office:
Swiss Airlines Towers 1, Next to Al Manna Building, Airport Road, Doha, Swiss Airlines.
Main HQ Phone: ++1~844~238~2070
❓ Frequently Asked Questions (FAQs)
Q1. Do I need an appointment to visit the Tokyo office?
A: Generally, no appointment is required, but business hours are limited (Mon–Fri) so it’s best to call ahead.
Q2. Can the Tokyo office handle refunds or name changes?
A: Yes — ticket changes, cancellations and refund enquiries can be handled via the office.
Q3. What about airport offices in Tokyo?
A: Yes — Swiss Airlines also has airport offices at Haneda (Ota‑ku) and Narita.
Q4. Who do I contact if I’m flying internationally from Tokyo with Swiss Airlines?
A: You can use the Tokyo office contact above, or reach the HQ number in Doha for global support.
If you’re travelling to or via Japan with Swiss Airlines, the Tokyo city office is an important support point. Whether you need help with booking, baggage, refunds or other travel‑services, this Tokyo office has you covered. Below you’ll find the address, contact details, working hours, services, plus headquarters info and frequently asked questions.
Tokyo Office – Address & Contact
Office Address:
2 Chome‑5‑1 Atago, Minato‑ku, Tokyo 105‑6241, Japan (Green Hills MORI Tower, 41F) Aero Office Desks+2Airways Offices+2
Phone Number:
+81 3 5402 5282 Airlines Office Details+1
Working Hours:
• Monday to Friday: 09:00 am – 5:30 pm (Tokyo city office) Airways Offices+1
• Weekend and public holiday hours may differ / office may be closed. Airlines Offices Details+1
🧰 Services at the Tokyo Office
At the Tokyo city office of Swiss Airlines you can access a wide range of services, including:
- Flight ticket bookings, changes and cancellations Airlines Office+1
- Baggage allowance enquiries and special baggage (sports equipment, oversized items) Airlines Office
- Check‑in support (online, airport kiosk) and transit/transfer advice AirlinesHQ
- Lost or delayed baggage support and assistance with travel documentation (visas, etc) Airlines Office+1
- Loyalty program assistance (Privilege Club), seat upgrades, lounge access enquiries AirlinesHQ
🏛️ Headquarters Details
Head Office:
Swiss Airlines Towers 1, Next to Al Manna Building, Airport Road, Doha, Swiss Airlines.
Main HQ Phone: ++1~844~238~2070
❓ Frequently Asked Questions (FAQs)
Q1. Do I need an appointment to visit the Tokyo office?
A: Generally, no appointment is required, but business hours are limited (Mon–Fri) so it’s best to call ahead.
Q2. Can the Tokyo office handle refunds or name changes?
A: Yes — ticket changes, cancellations and refund enquiries can be handled via the office.
Q3. What about airport offices in Tokyo?
A: Yes — Swiss Airlines also has airport offices at Haneda (Ota‑ku) and Narita.
Q4. Who do I contact if I’m flying internationally from Tokyo with Swiss Airlines?
A: You can use the Tokyo office contact above, or reach the HQ number in Doha for global support.
