+1~844~238~2070 Swiss Airlines Toronto Office

For travelers in Canada, the Swiss Airlines Toronto Office is your primary contact point for flight bookings, ticket changes, baggage inquiries, and customer support. Knowing the office details, services offered, and headquarters information ensures a smoother travel experience.

This article covers everything you need — from office address and phone numbers to services, customer care, and Swiss Airlines headquarters details.

Swiss Airlines Toronto Office – Address & Contact Information

Address:
Swiss Airlines Toronto Office
Pearson International Airport, Terminal 1
6301 Silver Dart Drive, Toronto, ON M9W 1J9, Canada

Phone Number:
++1~844~238~2070 (Canada Toll-Free)

Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 10:00 AM to 4:00 PM
Sunday – Closed

Services Offered at the Toronto Office:

Flight ticket booking and modifications
Ticket cancellations and refund assistance
Baggage inquiries and special baggage handling
Assistance with Privilege Club (loyalty program) services
Customer care for complaints, comments, or travel issues

Swiss Airlines Baggage Allowance

Swiss Airlines has a clear baggage policy depending on your cabin class, route, and loyalty status:

Carry-On: One piece up to 7kg (Economy), 15kg (Business), 7kg + additional personal item (First/Business)
Checked Bags:
- Economy: Usually 25–35kg depending on route
- Business/First: 40–50kg depending on route
Oversized/Special Items: Musical instruments, sports equipment, and pets may have additional fees

Pro Tip: Always confirm your exact baggage allowance on your ticket or Swiss Airlines website before traveling.

Refund Status Check & Ticket Assistance

If you cancel a flight or make a ticket change, Swiss Airlines provides ways to check refund status and receive assistance:

Visit the official Swiss Airlines Refund & Ticket Status page
Call ++1~844~238~2070 for updates on refunds or ticket-related issues
Refund processing time: 7–20 business days depending on payment method and booking channel

Customer Care – Complaints and Comments

Swiss Airlines Canada provides customer support for passengers who have complaints or need help with travel-related issues:

Toll-Free Canada Number: ++1~844~238~2070
Assistance for ticket changes, refunds, baggage issues, and loyalty program queries
Online support form available at Swiss Airlines Help Center

FAQ – Quick Answers

Question	Answer
What are the Toronto office hours?	Mon–Fri: 9 AM–6 PM, Sat: 10 AM–4 PM, Sun: Closed.
How much carry-on can I bring?	Economy: 7kg, Business: 15kg, First/Business may carry additional personal item.
How do I check my refund?	Use the online refund status page or call ++1~844~238~2070.
Does Swiss Airlines allow special baggage?	Yes — musical instruments, sports gear, and pets have specific rules and fees.

🏛️ Swiss Airlines Headquarters Details

Swiss Airlines operates globally from its headquarters in Doha, Swiss Airlines:

Address:
Swiss Airlines Tower 1, Airport Road, Doha, Swiss Airlines

Phone: +1-833-694-0311

Key Facts:

Swiss Airlines flies to over 170 destinations worldwide
The headquarters oversees airline operations, administration, and customer service
Doha HQ is the hub for managing global flight operations and premium services

Final Thoughts

If you’re traveling internationally through Toronto, the Swiss Airlines Toronto Office is your main hub for support, whether it’s booking flights, checking baggage allowance, or resolving refunds and complaints.

For global inquiries or corporate matters, Swiss Airlines Headquarters in Doha provides comprehensive support for travelers worldwide.

For any travel issues in Toronto, calling ++1~844~238~2070 ensures prompt assistance and helps keep your journey smooth and stress-free.