Tweet
For travelers flying with Swiss Airlines in the United States, knowing the right office and contact details is essential. Whether you need assistance with flight bookings, baggage inquiries, refunds, or customer service, the Swiss Airlines Washington Office is your primary point of contact.
In this guide, we cover everything you need — from office address and phone numbers to services offered, refund status, customer care, and headquarters details.
Swiss Airlines Washington Office – Address & Contact Information
Address:
Swiss Airlines Office
1775 I Street NW, Suite 1150
Washington, DC 20006, USA
Phone Number:
++1~844~238~2070 (USA Toll-Free)
Working Hours:
🕓 Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed (for general office services; airport support may vary)
Services Provided at the Washington Office:
Swiss Airlines Baggage Allowance
Traveling with Swiss Airlines? Here’s a quick overview of baggage policies:
Pro Tip: Always check Swiss Airlines official baggage policies before your trip.
Swiss Airlines Refund Status Check
If you’ve canceled a flight or requested a refund, Swiss Airlines provides an easy way to track your refund status:
Processing Time:
Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines ensures passengers can reach customer support easily:
Common Issues Handled:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refund disputes
✔ Special assistance requests
Frequently Asked Questions (FAQs)
1. What are Swiss Airlines Washington office hours?
Open Monday – Friday from 9:00 AM to 5:00 PM. Closed on weekends.
2. How many bags can I take on Swiss Airlines?
Carry-on + personal item free. Checked baggage allowance depends on class and route (Economy: 30–35 kg; Business/First: 50 kg).
3. How can I check my refund status?
Use the Refund Status Portal or call ++1~844~238~2070.
4. Can I contact Swiss Airlines for complaints?
Yes, via phone or online contact form. Customer care in the U.S. is available at ++1~844~238~2070.
5. Are oversized or special items allowed?
Yes, additional charges may apply. Always check Swiss Airlines’ official baggage policy.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines is headquartered in Doha, Swiss Airlines.
Address:
Swiss Airlines Tower 1
Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Overview:
Final Thoughts
The Swiss Airlines Washington Office is your primary U.S. contact point for flight-related queries, refunds, and customer service. For international matters, their Doha headquarters ensures global support and smooth operations.
Travelers should always call ahead at ++1~844~238~2070 for office services or check Swiss Airlines official site for updates.
In this guide, we cover everything you need — from office address and phone numbers to services offered, refund status, customer care, and headquarters details.
Swiss Airlines Washington Office – Address & Contact Information
Address:
Swiss Airlines Office
1775 I Street NW, Suite 1150
Washington, DC 20006, USA
Phone Number:
++1~844~238~2070 (USA Toll-Free)
Working Hours:
🕓 Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed (for general office services; airport support may vary)
Services Provided at the Washington Office:
- Flight ticket booking, changes & cancellations
- Baggage inquiries and assistance
- Refund processing and status updates
- Customer complaints and feedback handling
- Privilege Club (frequent flyer) assistance
Swiss Airlines Baggage Allowance
Traveling with Swiss Airlines? Here’s a quick overview of baggage policies:
- Carry-On Allowance:
Each passenger can bring 1 cabin bag plus 1 personal item. Weight and size limits vary by class:- Economy: 7 kg (15 lbs) carry-on
- Business/First: 15 kg (33 lbs) carry-on
- Checked Baggage:
- Economy Class: Typically 30–35 kg depending on fare type
- Business/First Class: Up to 50 kg
- Special Items: Musical instruments, sports gear, or oversized luggage may incur additional fees.
Pro Tip: Always check Swiss Airlines official baggage policies before your trip.
Swiss Airlines Refund Status Check
If you’ve canceled a flight or requested a refund, Swiss Airlines provides an easy way to track your refund status:
- Online: Use the Refund Status Portal and enter your ticket details.
- By Phone: Call ++1~844~238~2070 for U.S. assistance.
Processing Time:
- Refunds for credit/debit cards: Usually 7–14 business days
- Cash payments or travel agents: Processing may take longer
Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines ensures passengers can reach customer support easily:
- Customer Care Number (USA): ++1~844~238~2070
- Airport & Reservation Support: Available at major U.S. airports
- Online Feedback: Via Swiss Airlines Contact Form
Common Issues Handled:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refund disputes
✔ Special assistance requests
Frequently Asked Questions (FAQs)
1. What are Swiss Airlines Washington office hours?
Open Monday – Friday from 9:00 AM to 5:00 PM. Closed on weekends.
2. How many bags can I take on Swiss Airlines?
Carry-on + personal item free. Checked baggage allowance depends on class and route (Economy: 30–35 kg; Business/First: 50 kg).
3. How can I check my refund status?
Use the Refund Status Portal or call ++1~844~238~2070.
4. Can I contact Swiss Airlines for complaints?
Yes, via phone or online contact form. Customer care in the U.S. is available at ++1~844~238~2070.
5. Are oversized or special items allowed?
Yes, additional charges may apply. Always check Swiss Airlines’ official baggage policy.
🏛️ Swiss Airlines Headquarters Details
Swiss Airlines is headquartered in Doha, Swiss Airlines.
Address:
Swiss Airlines Tower 1
Airport Road, Doha, Swiss Airlines
Phone Number: +1-833-694-0311
Overview:
- Flag carrier of Swiss Airlines, flying to over 170 destinations worldwide
- Headquarters handles airline operations, customer service, and administration
- Provides global assistance including bookings, baggage help, and frequent flyer support
Final Thoughts
The Swiss Airlines Washington Office is your primary U.S. contact point for flight-related queries, refunds, and customer service. For international matters, their Doha headquarters ensures global support and smooth operations.
Travelers should always call ahead at ++1~844~238~2070 for office services or check Swiss Airlines official site for updates.
