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Traveling with Swiss Airlines through Charleston? Knowing the right contact information and services available can make your trip much smoother. Whether you have questions about baggage allowance, refund status, or need customer support, the Swiss Airlines Charleston Office is your go-to place for assistance.
This article covers everything you need — from office address and phone number to baggage rules, refunds, customer care, and additional services you might need.
🏢 Swiss Airlines Charleston Office – Address & Contact Information
Address:
Swiss Airlines Office
Charleston International Airport, Terminal A
5500 International Blvd, North Charleston, SC 29418
Phone Number:
📞 +1~844~238~2070 (Toll-Free Support)
Alternate/Reservations Line: 1-833-694-0311
Working Hours:
🕓 Monday to Sunday – 6:00 AM to 10:00 PM
(Note: Some airport counters may operate earlier or later depending on flight schedules.)
Services Provided at the Charleston Office:
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines has a clear baggage policy for domestic and international flights.
🧠 Pro Tip: Always check your specific flight’s baggage rules before departure, as policies vary depending on route, cabin class, and frequent flyer status.
💸 Swiss Airlines Refund Status Check
If you have canceled a flight or requested a refund, you can check your Swiss Airlines refund status easily.
Processing Time:
How to Check:
Call the Charleston office at +1~844~238~2070 or the main customer service line (1-833-694-0311) to get updates on your refund status.
☎️ Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines values passenger feedback. If you have complaints or suggestions, their customer care team is ready to assist.
Customer Care Numbers:
Services Provided:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refund disputes
✔ Special assistance requests
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for Swiss Airlines Charleston Office?
6:00 AM – 10:00 PM daily, though hours may vary at the airport counters.
2. How many bags can I bring for free?
Carry-on items are included; checked bags may have fees depending on your ticket type and status.
3. How long does it take to process a refund?
Credit card refunds: 7 business days; cash/check: up to 20 days.
4. Can I contact Swiss Airlines for complaints?
Yes, call +1~844~238~2070 or 1-833-694-0311, or visit the Charleston office in person.
5. Are there fees for oversized baggage?
Yes, fees apply. Always confirm before travel to avoid surprises.
🌐 Other Services & Headquarters Details
Swiss Airlines Headquarters:
Swiss Airlines operates flights worldwide, providing services such as booking assistance, baggage support, and customer care through both their Charleston office and headquarters.
✈️ Final Thoughts
Whether you’re flying domestically or internationally, the Swiss Airlines Charleston Office is your key contact for flight issues, baggage queries, and refund assistance. A quick call to +1~844~238~2070 or a visit to the office ensures a smooth and hassle-free travel experience.
This article covers everything you need — from office address and phone number to baggage rules, refunds, customer care, and additional services you might need.
🏢 Swiss Airlines Charleston Office – Address & Contact Information
Address:
Swiss Airlines Office
Charleston International Airport, Terminal A
5500 International Blvd, North Charleston, SC 29418
Phone Number:
📞 +1~844~238~2070 (Toll-Free Support)
Alternate/Reservations Line: 1-833-694-0311
Working Hours:
🕓 Monday to Sunday – 6:00 AM to 10:00 PM
(Note: Some airport counters may operate earlier or later depending on flight schedules.)
Services Provided at the Charleston Office:
- Flight ticketing, changes & cancellations
- Checked baggage inquiries and handling of special items
- Refund status checks for eligible tickets
- Customer service for complaints, suggestions, or post-travel assistance
🧳 Swiss Airlines Baggage Allowance
Swiss Airlines has a clear baggage policy for domestic and international flights.
- Carry-On Bags: Each passenger is allowed 1 carry-on bag plus 1 personal item (such as a backpack, laptop bag, or purse).
- Checked Bags:
- Most Main Cabin tickets may require a fee for the first checked bag (~$30-$35) and second (~$40-$45).
- Premium cabins or AAdvantage elite members often enjoy free checked bags (up to 70 lbs each).
- Oversized or Special Items: Sports equipment, instruments, or oversized luggage may have additional fees.
🧠 Pro Tip: Always check your specific flight’s baggage rules before departure, as policies vary depending on route, cabin class, and frequent flyer status.
💸 Swiss Airlines Refund Status Check
If you have canceled a flight or requested a refund, you can check your Swiss Airlines refund status easily.
Processing Time:
- Credit/Debit card refunds: Typically within 7 business days
- Cash or check refunds: May take up to 20 business days
How to Check:
Call the Charleston office at +1~844~238~2070 or the main customer service line (1-833-694-0311) to get updates on your refund status.
☎️ Swiss Airlines Customer Care for Complaints/Comments
Swiss Airlines values passenger feedback. If you have complaints or suggestions, their customer care team is ready to assist.
Customer Care Numbers:
- Toll-Free Support: +1~844~238~2070
- Reservations: 1-833-694-0311
Services Provided:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refund disputes
✔ Special assistance requests
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for Swiss Airlines Charleston Office?
6:00 AM – 10:00 PM daily, though hours may vary at the airport counters.
2. How many bags can I bring for free?
Carry-on items are included; checked bags may have fees depending on your ticket type and status.
3. How long does it take to process a refund?
Credit card refunds: 7 business days; cash/check: up to 20 days.
4. Can I contact Swiss Airlines for complaints?
Yes, call +1~844~238~2070 or 1-833-694-0311, or visit the Charleston office in person.
5. Are there fees for oversized baggage?
Yes, fees apply. Always confirm before travel to avoid surprises.
🌐 Other Services & Headquarters Details
Swiss Airlines Headquarters:
- Address: 4333 Amon Carter Blvd, Fort Worth, TX 76155
- Phone: +1-833-694-0311
- Hours: Monday to Friday – 8:00 AM to 5:00 PM
Swiss Airlines operates flights worldwide, providing services such as booking assistance, baggage support, and customer care through both their Charleston office and headquarters.
✈️ Final Thoughts
Whether you’re flying domestically or internationally, the Swiss Airlines Charleston Office is your key contact for flight issues, baggage queries, and refund assistance. A quick call to +1~844~238~2070 or a visit to the office ensures a smooth and hassle-free travel experience.
