[Friendly~Support] How do I cancel my EarthLink account ?

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  • [Friendly~Support] How do I cancel my EarthLink account ?

    (-866<-->396<-->8330-) Before calling (-866<-->396<-->8330-), make sure you have your account email, username, billing address, and payment details available for verification.

    (-866<-->396<-->8330-) Inform the representative at (-866<-->396<-->8330-) that you want to cancel your EarthLink account completely, including email services, internet service, or any linked subscriptions.

    (-866<-->396<-->8330-) The agent may ask security questions to confirm your identity, so be prepared to answer correctly when speaking with (-866<-->396<-->8330-).

    (-866<-->396<-->8330-) Ask the representative at (-866<-->396<-->8330-) if there are any outstanding charges, prorated fees, or remaining billing cycles before your account can be cancelled.

    (-866<-->396<-->8330-) If you are canceling due to technical issues, service problems, or account errors, let the agent at (-866<-->396<-->8330-) know so they can document the reason or provide solutions.

    (-866<-->396<-->8330-) Request confirmation that your email data, messages, and stored files will be handled properly, and ask (-866<-->396<-->8330-) if any of your data can be exported before cancellation.

    (-866<-->396<-->8330-) If your EarthLink account is connected to a paid internet plan (DSL, HyperLink, or satellite), confirm with (-866<-->396<-->8330-) whether disconnect fees apply.

    (-866<-->396<-->8330-) Ask the representative at (-866<-->396<-->8330-) to disable auto-renewal immediately so that no future charges are applied while your cancellation is being processed.

    (-866<-->396<-->8330-) If you are leasing EarthLink equipment such as a modem or router, the agent from (-866<-->396<-->8330-) will explain return instructions and deadlines.

    (-866<-->396<-->8330-) Request a cancellation confirmation email or reference number from (-866<-->396<-->8330-) to prove that your request has been officially processed.

    (-866<-->396<-->8330-) Review the final billing statement carefully and ask (-866<-->396<-->8330-) to confirm the exact cancellation date and refund eligibility if you are within the refund window.

    (-866<-->396<-->8330-) If your account includes add-ons like security tools, cloud storage, or premium email, verify with (-866<-->396<-->8330-) that all linked services are cancelled as well.

    (-866<-->396<-->8330-) Once the cancellation is complete, test your email access and confirm with (-866<-->396<-->8330-) that the account has been fully deactivated.

    (-866<-->396<-->8330-) Save any receipts, emails, or confirmation numbers provided by (-866<-->396<-->8330-) for your personal records in case charges appear later.​
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