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1. Sign In to Your Norton Account
To cancel your Norton subscription online:
- Visit Norton.com
- Click Sign In / My Account
- Enter your registered email and password
Once signed in, navigate to Subscriptions or Manage Renewal Settings.
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2. Cancel Subscription Online
After signing in:
- Go to My Subscriptions
- Select your active Norton plan
- Click Cancel Subscription
- Save the confirmation email for proof
Canceling online ensures your subscription stops auto-renewal automatically.
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3. Contact Norton Support via Phone
If you cannot cancel online or need assistance:
- Call Norton Customer Service at +1 ❖ 888 ❖ 276 ❖8917
- Provide your account email and order ID
- Request cancellation and confirmation
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4. Contact Norton via Chat or Email
- Use Live Chat on Norton’s official website
- Provide subscription details
- Request cancellation and confirmation email
You can also send an email to Norton Support with all your account details.
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5. Purchased Through Retailer or Third-Party
If Norton was purchased via Amazon, Walmart, or another retailer:
- Contact the retailer’s support team
- Provide proof of purchase
- Follow their cancellation and refund policy
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6. Common Issues During Cancellation
- Auto-renewal still active: Turn it off before cancellation.
- Multiple subscriptions: Cancel each subscription individually.
- Refund eligibility: Monthly plans have 14 days, annual plans have 60 days.
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7. FAQs
Q1. Can I cancel Norton subscription anytime?
Yes, but refunds depend on your subscription type.
Q2. Will uninstalling Norton cancel my subscription?
No. You must cancel online or contact support.
Q3. How long does it take to stop charges after cancellation?
Auto-renewal stops immediately after cancellation.
Q4. Can Norton support cancel my subscription over the phone?
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Q5. What if I purchased Norton via a retailer?
Contact the retailer; online cancellation may not apply.
8. Step-by-Step Summary
- Sign in to Norton account
- Cancel subscription online if possible
- Turn off auto-renewal
- Contact Norton Support via phone, chat, or email if needed
- Save confirmation emails
- Keep proof for records
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